Commercial Service Technician

Whaley Foodservice • Greensboro, NC

7d

About The Position

The Commercial Service Technician diagnoses, troubleshoots, and repairs commercial cooking (hot-side) kitchen equipment, commercial refrigeration, and/or HVAC systems. The technician communicates repair-status updates to customers and the branch office, communicates parts orders to the branch, and completes service calls accurately and on time. The role also includes auditing truck stock to ensure required parts are available and maintaining the service vehicle, tools, and uniforms in accordance with Whaley standards and safety expectations. Meeting on-call requirements is part of the position.

Requirements

• Three years of experience in commercial kitchen cooking, refrigeration, and/or HVAC repair.
• High school graduate/GED or equivalent experience.
• Ability to work independently.
• Strong attention to detail.
• Excellent communication and soft skills.
• Good driving record.

Nice To Haves

• Automotive, electrical, installation, and mechanical background.
• Journeyman License and/or CFESA certification.

Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking (hot-side) kitchen equipment, commercial refrigeration, and/or HVAC systems.
• Communicate repair-status updates to customers and the branch office.
• Communicate parts orders to the branch.
• Complete service calls accurately and in a timely manner.
• Audit truck stock to ensure required parts are stocked.
• Maintain the service vehicle, tools, and uniforms consistent with Whaley standards and safety expectations.
• Meet on-call requirements.

Benefits

• Sign-on bonus available for experienced technicians.
• Competitive salary and on-call pay.
• Company vehicle and cell phone.
• Uniforms provided.
• Meters and test equipment.
• Continuing education.
• Industry certification.
• 401(k) and profit sharing.
• Paid holidays and vacation.
• Medical and dental benefits.
• Short-term disability.
• Company-paid long-term disability insurance.
• Company-paid life insurance.
• Town Shares Program, allowing employees to share in the company's success.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED