Commercial Service Technician

Terminix•Des Plaines, IL

About The Position

The Commercial Service Technician performs pest management services for commercial customers. The role involves inspecting commercial properties, identifying pest infestations and entry points, applying appropriate treatments such as pesticides and traps, and advising customers on preventative measures. Technicians communicate with clients about pest-control solutions, maintain customer relationships, and help expand services to current and new customers. The position also involves maintaining pest-control equipment, following applicable safety and regulatory requirements, and safely operating a company-provided service vehicle.

Requirements

  • Maintain a clean-shaven face so a rebreather can seal properly.
  • High school diploma or GED, related experience and/or training, or an equivalent combination of education and experience.
  • Valid driver's license from the state of residence.
  • Availability to work Monday through Friday and Saturdays as needed.
  • Solid reading, writing, and verbal communication skills, including the ability to present information in internal and external settings.
  • Basic math skills, including performing calculations with whole numbers, common fractions, and decimals and following product-label mixing instructions.
  • Obtain licenses or certificates required by applicable federal, state, or local regulations; the company covers these.
  • Ability to work in confined spaces, around animals and insects, and near mechanical parts, vehicles, electrical current, heights, scaffolding, fumes, dust, and chemicals.
  • Ability to work indoors and outdoors in the local climate, wear required personal protective equipment, and perform frequent movement such as climbing, balancing, stooping, kneeling, crouching, and crawling.

Nice To Haves

  • Customer-facing experience.

Responsibilities

  • Inspect client properties for signs of pest infestations, damage, and entry points.
  • Apply approved pest-control products, including chemicals, baits, and traps, while following safety standards.
  • Educate customers about pest prevention and advise them on reducing the risk of future infestations.
  • Build customer relationships, schedule and confirm appointments, assist with sales to current customers, and expand products and services to new customers.
  • Maintain pest-control equipment and ensure it is stocked and in good working condition.
  • Follow local, state, and federal regulations related to pest-control products and safety protocols.
  • Drive and safely operate a company-provided service vehicle.

Benefits

  • Benefits begin on day one for full-time colleagues, with no waiting period.
  • Training and development programs.
  • Tuition reimbursement for full-time colleagues.
  • Medical, dental, vision, disability, and life insurance.
  • 401(k) retirement plan with company-matching contributions.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • Some roles offer performance incentives.
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