Inside Commercial Sales - Twin Falls, ID

Purcell Tire & Rubber CompanyTwin Falls, ID
Onsite

About The Position

MISSION To sell automotive service, tires, and tire-related services within commercial centers or retail centers with commercial capabilities.

Requirements

  • Associate's Degree or Trade School
  • 3-5 years of experience
  • 1-2 years of Management Experience
  • Driver’s License Required
  • Tire Industry Association CTS certification
  • Vendor-provided training
  • Proficient use of computer hardware and software (AS400, Microsoft Excel, Word & PowerPoint, Accounting software)
  • Ability to type at 55 wpm
  • Efficient skill with a calculator
  • Ability to operate phone systems for the effective communication of information to interested parties
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Ability to apply general rules to specific problems to produce answers that make sense.
  • Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Persuading others to change their minds or behavior.
  • Actively looking for ways to help people.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.

Nice To Haves

  • Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Responsibilities

  • Sell inventory on hand
  • Assure that the highest levels of customer service are met
  • Use point of sale system to prepare work orders by describing symptoms, problems, and causes discovered
  • Resolve customer concerns or complaints as they arise
  • Follow pricing policies which will provide satisfactory gross margins
  • Obtain approval for work authorized by the customer by obtaining signature
  • Handle daily cash, credit, national account, and fleet transactions
  • Meet goals and sales quotas set by supervisor
  • Maintain a clean shop and customer waiting area, including restrooms to reflect the proper corporate image to the public
  • Clean, restock, and update store displays daily
  • Maintain proper telephone answering techniques
  • Solicit new accounts
  • Protect company assets (inventory, cash accounts, receivables, equipment and real estate).
  • Embrace Purcell’s culture of safety and perform all jobs in a safe manner
  • Regular attendance in accordance with assigned schedule
  • Ability to perform physical requirements as listed in job description
  • Other essential and non-essential duties, as assigned by management
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