Broista – Twin Falls, ID

Dutch Bros Coffee•Jerome, ID
•$10 - $18

About The Position

The Broista is the face of Dutch Bros Coffee, providing friendly, energetic service and creating positive customer connections in a fast-paced, high-energy coffee shop. The role involves working on your feet, moving quickly, and serving a steady flow of customers, including shifts of up to 10 hours. Employees work closely with their crew, are prepared for varying weather conditions, and may handle physical tasks such as pushing, pulling, lifting, or carrying up to 65 pounds. Dutch Bros provides training, certifications, and knowledge tests to help Broistas meet company standards. The company highlights opportunities for career growth within its shops, headquarters, Emerging Talent Program, and warehouse and fulfillment operations. Compensation is $10.00 per hour in base pay plus average tips of $8.00 per hour; actual tips may vary and are not guaranteed.

Requirements

  • Enjoy connecting with people and making customers' days better.
  • Adapt quickly, handle busy periods, and remain kind under pressure.
  • Be team-oriented and ready to support the crew.
  • Maintain a positive and considerate attitude, including during inclement weather.
  • Be committed to personal growth and improvement.
  • Have reliable transportation to arrive on time for shifts and mandatory meetings.
  • Be able to meet the physical demands of the role, including standing and moving for shifts of up to 10 hours and potentially pushing, pulling, lifting, or carrying up to 65 pounds.
  • Complete required training, certifications, and knowledge tests.

Responsibilities

  • Greet customers warmly, build genuine connections, and make each visit kind and enjoyable.
  • Help customers navigate the menu and discover drinks they may enjoy.
  • Represent Dutch Bros values, including radiating kindness and contributing positively to the community.
  • Prepare high-quality drinks efficiently while keeping pace with a busy shop.
  • Arrive on time, communicate availability, and be ready to work when shifts begin.
  • Maintain a tidy workspace and follow food safety standards.
  • Work collaboratively with the crew and support coworkers as needed.
  • Attend scheduled shifts and mandatory meetings.

Benefits

  • Tuition reimbursement opportunities
  • Career growth opportunities
  • Free drinks and food on shift
  • Dutch Bros swag and giveaway items
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