Field Tech I - Twin Falls, ID
About The Position
The Field Tech I/Diesel Mechanic diagnoses and repairs equipment in the field, including small engines and agricultural, turf, and construction machinery. The role uses mechanical expertise and diagnostic tools to identify problems and complete repairs safely, efficiently, and to manufacturer specifications. The technician works independently, communicates with customers throughout the repair process, and may occasionally support shop repairs. The position also requires maintaining service documentation, a work vehicle, and an inventory of tools and parts, while collaborating with parts and service teams to complete jobs.
Requirements
- 4–6 years of diesel mechanic experience in a shop or field setting.
- Strong mechanical, electrical, and hydraulic troubleshooting skills, including the ability to read schematics and technical manuals.
- Knowledge of methods, materials, tools, and techniques used to repair John Deere equipment.
- Ability to assemble, maintain, and perform field service functions independently.
- Must own and maintain a full set of tools.
- Proficiency with diagnostic software and computers for equipment repair and analysis.
- Strong customer service skills and a professional, customer-first attitude.
- Excellent oral and written communication skills.
- Strong organizational skills, attention to detail, and effective time management.
- Ability to work a varying schedule or shift and respond to after-hours calls as needed.
- High school diploma or equivalent.
- Ability to meet the stated physical demands, travel frequently to customer sites or remote locations, and safely operate company vehicles, forklifts, and other equipment.
Nice To Haves
- 4–6 years of direct experience servicing John Deere equipment.
- Prior field service experience with agricultural or construction equipment.
- Familiarity with dealership service processes and customer-facing roles.
- Technical certifications or training in diesel or heavy equipment repair.
Responsibilities
- Diagnose, troubleshoot, and repair small engines and agricultural, turf, and construction equipment.
- Perform field service repairs safely, efficiently, and professionally.
- Use diagnostic tools and software to identify issues and recommend solutions.
- Communicate with customers, providing updates and support throughout repairs.
- Ensure work meets quality standards and manufacturer specifications.
- Complete service documentation, repair orders, and time logs accurately.
- Maintain a clean and organized work vehicle and inventory of necessary tools and parts.
- Collaborate with parts and service teams to complete jobs promptly.
- Perform shop repairs occasionally as needed.
- Represent the company professionally in the field.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
