Commercial Sales Support Administrator

MULTIVAC USA•Kansas City, MO

2d•Onsite

About The Position

The Commercial Sales Support Administrator processes purchase orders from Multivac companies and converts them into sales orders for execution by Manufacturing and Engineering departments. They act as the primary contact for sales order entry and initial communication with Sales companies for all produced items. The role also monitors the order intake backlog and tracks delivery performance.

Requirements

Associate’s degree in business or related field and two years’ sales administration experience; or equivalent combination of education and experience.
SAP (or equivalent MRP system) sales order processing experience required.
Proficient in Microsoft Word, Excel, and Power Point.
Proficiency with manufacturing related software and ERP systems required.
Current valid driver’s license and the ability to obtain a passport for travel as required by position.

Nice To Haves

Prior experience with forecast scheduling of customer equipment a plus.
SAP experience a plus.

Responsibilities

Process orders via price control, order confirmation, credit notes, invoices, etc. to support the sales organization.
Manage sales order dates for manufacturing, reporting, and sales document adjustments to match production dates, reporting as requested to Sales company. Process and monitor all sales orders, ensuring due dates align with sales order dates.
Perform all SAP related tasks such as order and project creation, completion of purchase orders for film and trays, and RMA creation for repair orders.
Convert orders into lead time and cost focused projects. Split orders if necessary to better align with production capacity and lead times.
Create purchase orders for third party and Multivac equipment to support manufacturing of line projects as required and manage purchase order delivery dates for accurate production planning.
Manage sales order documentation with sales companies, film suppliers, and third-party suppliers to support production.
Request and ensure necessary customer testing materials are in-house when needed for equipment trials including film, trays or customer product.
Track invoices and confirmations for all orders to ensure approval to ship is granted.
Report on sales order priorities, due dates, lead times, quantities by model or type, and project margins.
Report on work in process, backlog status, and the completion of all sales order documentation.
Manage Concession Release process, ensuring all concession requests are completed before releasing to Logistics for shipment.