Commercial Sales Manager
About The Position
The Commercial Sales Manager drives AutoZone’s business-to-business growth strategy across its professional customer base. The role builds and maintains relationships with mechanics, garages, fleet operators, and other automotive professionals, while leading a high-performing team to deliver quality parts, reliable service, and dedicated support. Success involves using clear communication, collaborative leadership, and performance metrics to support consistent, profitable growth and exceptional customer service. The manager serves as the primary contact for commercial customers and oversees sales, account management, staff development, delivery operations, safety, and vehicle maintenance.
Requirements
- Basic automotive parts knowledge.
- Leadership skills, including strong communication, decision-making, and selling abilities.
- Physical capability to lift, load, and deliver merchandise.
- Flexibility to work evenings, weekends, and holidays as required.
Nice To Haves
- Strong people skills and effective communication in both Spanish and English.
Responsibilities
- Drive commercial sales growth, maintain account relationships, and meet performance targets through face-to-face and phone communication.
- Serve as the primary contact for commercial customers, ensuring proactive engagement and clear communication.
- Train and develop drivers, commercial specialists, and other team members while fostering a collaborative, results-driven culture.
- Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
- Provide research-based recommendations and expert automotive advice to meet customer needs.
- Oversee commercial account billing, records, returns, and reconciliation, ensuring accuracy.
- Maintain a safe work environment, enforce personal protective equipment (PPE) use, and follow fleet safety protocols.
- Ensure delivery vehicles are properly maintained and report issues promptly.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
