Commercial Relationship Manager

Old National Bank•Willmar, MN
•$79,400 - $156,000

About The Position

The Commercial & Industrial (C&I) Banking Relationship Manager generates new loan and deposit business in line with assigned sales goals by initiating and developing relationships with businesses, industries, developers, and consumers. The role maintains acceptable credit quality and appropriate loan pricing, manages an individual portfolio, and expands client relationships, including through partner referrals. The Relationship Manager works toward personal sales goals, coordinates bank resources and referral partners, and uses consultative selling to understand client needs and close business. The role evaluates loan requests for appropriate purpose, structure, and pricing; works with support staff and other lenders to meet bank and client expectations; and manages customer relationships, portfolio quality, delinquencies, and timely referral of classified credits to Special Assets. The role may be filled at the RM II, RM III, or RM IV level depending on the candidate’s qualifications and relevant experience. Travel to other Old National locations, client locations, or meeting locations may be required. The stated salary range is $79,400 to $156,000 per year, plus bonus; actual offers vary based on role responsibilities, qualifications, experience, and geographic location.

Requirements

  • Bachelor’s degree and/or high school diploma or GED with equivalent work experience.
  • At least 5 years of relevant commercial banking experience.
  • Ability to coordinate organizational resources, identify key stakeholders, communicate relevant information, and build collaborative client-focused relationships.
  • Thorough knowledge of Loan Standards, Loan Review Administration, and Banking/OCC Procedures.
  • Very high level of written and verbal communication skills.
  • Proven successful sales performance and strong business development skills.
  • Very high level of sales, negotiation, and financial analysis skills.
  • Ability to travel to other Old National, client, or meeting locations if required.

Nice To Haves

  • Depth and breadth of commercial lending, business development, commercial credit, and portfolio management experience in C&I Banking or middle market banking.
  • A consistent track record of success as a Relationship Manager or in a similar role at Old National or another financial institution.
  • Demonstrated ability to work through complex credits or other unique situations.
  • Strong market, regional, or industry connections and a record of acquiring, deepening, and maintaining profitable client relationships.
  • Experience coaching or mentoring peers and demonstrating leadership skills.
  • Ability to adapt to changes in sales practices and broader market and industry conditions.

Responsibilities

  • Achieve assigned personal sales goals for new loan and deposit business through proactive sales activities.
  • Align client and bank objectives and coordinate organizational resources and referral partners to build collaborative, client-focused relationships.
  • Use consultative selling techniques to identify client needs and opportunities, present solutions, address objections, and close sales.
  • Leverage centers of influence to build a network and business pipeline.
  • Evaluate loan requests for proper purpose, structure, pricing, and compliance with current loan standards.
  • Partner with support staff and seek guidance from lenders and executives to deliver suitable loan terms and an effective origination process.
  • Manage a customer portfolio professionally and monitor it according to current loan standards.
  • Strengthen existing client relationships and develop new relationships to meet or exceed portfolio targets.
  • Manage delinquencies, recognize classified credits in a timely manner, and promptly refer them to Special Assets.
  • Meet personal goals for new loan and deposit production, average portfolio, new fee production, and average loan delinquency.
  • Communicate effectively, collaborate to solve problems, make informed decisions, manage risk, and support a strong client experience.

Benefits

  • Competitive compensation and incentive program, with bonus eligibility.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Continuing education opportunities.
  • Employee assistance program.
  • Impact Network Groups supporting engagement, awareness of diverse backgrounds and experiences, and inclusion.
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