Commercial Product Manager III

First Citizens Bank • Phoenix, AZ

3d • Remote

About The Position

This remote role supports the development of solutions that advance product vision and strategy in partnership with Product Specialists, Technology, and Digital. The role represents user needs to technology teams, provides feedback to inform product priorities, and manages the product backlog to support timely feature delivery. The preferred location is Arizona; strong candidates in California, North Carolina, or New Jersey may also be considered.

The role contributes to product feature development and program management, including documenting requirements, processes, controls, risks, and business objectives with support from a senior product manager. It develops requirements, prioritizes the backlog, manages the roadmap, communicates across the enterprise, and helps teams execute user stories and broader initiatives. The position collaborates across departments, gathers client and internal requirements, develops an understanding of applicable banking regulations and internal compliance standards, and supports product roadmaps and program management routines.

Requirements

• Bachelor's degree and 2 years of experience, or high school diploma/GED or equivalent and 6 years of experience.
• Strategic thinking.
• Commercial banking product knowledge.
• Presentation and report-writing skills.
• Data analysis skills.
• Project management skills.

Nice To Haves

• Extreme ownership, accountability, and initiative.
• Systems thinking and the ability to understand processes and interdependencies.
• Data-driven and risk-minded decision-making.
• Strong communication skills, including the ability to communicate effectively with senior leaders.
• Relentless follow-through to ensure commitments are executed and deliverables are completed on time.
• Data lineage.
• SQL.
• Python.
• Data modeling.
• Data quality and reconciliation.
• Advanced Excel.
• Data visualization.

Responsibilities

• Contribute to product feature development and program management, documenting requirements, processes, controls, risks, and business objectives with support from a senior product manager.
• Consider end-to-end delivery and upstream and downstream impacts.
• Develop requirements, prioritize the product backlog, manage the roadmap, and communicate across the enterprise.
• Support development of clear, actionable goals to communicate with teams and drive product delivery.
• Lead technical and delivery teams in executing user stories and broader initiatives.
• Collaborate with teams and departments to align product, business, and organizational needs and support product development.
• Learn about functional roles, responsibilities, and implementation processes across the FCB ecosystem.
• Engage clients and internal teams to identify and prioritize product features and improvements.
• Develop a basic understanding of relevant banking regulations and internal compliance standards.
• Contribute to product roadmaps and support program management routines.
• Develop understanding of program and project management best practices.

Benefits

• The benefits program is described as competitive, thoughtfully designed, and intended to meet associates' needs; further information is available on the company's benefits website.
• Total compensation may include variable incentives, bonuses, benefits, and/or other awards, as outlined in the offer of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level