Commercial Payments Optimization Intern

First National Bank•Omaha, NE

3d•Hybrid

About The Position

The Payments Optimization Intern supports FNBO’s Commercial Payments Optimization team in designing and delivering strategic initiatives to improve the efficiency and effectiveness of the Commercial Payments business. The intern works alongside an internal strategy consulting team and gains hands-on experience in learning and sales enablement, performance analytics, customer event support, and strategy development. The role involves building cross-functional relationships and developing an understanding of how collaboration supports business growth across Treasury Services, Global Banking, and Commercial Card. The intern contributes to learning and coaching programs, process improvement, strategic planning, and customer-facing events. The anticipated work arrangement is hybrid, with in-person collaboration three days per week and remote flexibility two days per week; location arrangements may change based on business needs. This is a full-time, 10–12 week summer internship. Candidates must have unrestricted work authorization and must not require future sponsorship.

Requirements

Currently enrolled in a bachelor’s degree program in Business, Finance, Marketing, Economics, or a related field.
By the start of the internship, have completed at least sophomore year of undergraduate study.
Strong academic record demonstrating analytical ability and intellectual curiosity.
Able to commit to a full-time schedule for the 10–12 week summer internship.
Strong written and verbal communication skills.
Organized and detail-oriented, with the ability to manage multiple tasks and competing priorities.
Analytical mindset and ability to synthesize information and summarize findings.
Collaborative and team-oriented, with willingness to engage across functions and levels.
Curious and proactive self-starter who takes initiative and asks thoughtful questions.
Comfort working in a fast-paced environment with evolving priorities.
Genuine interest in commercial banking, financial services, or business strategy.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Customer-focused mindset and appreciation for employee and client experience.
Unrestricted work authorization; must not require future sponsorship.

Nice To Haves

Junior or senior standing, or enrollment in a graduate program such as an MBA or related program.
Prior internship, work experience, or coursework in banking, finance, consulting, or a related field.
Demonstrated experience with research, data analysis, or project coordination.
Familiarity with commercial banking products such as treasury management, commercial card, or trade finance.
Familiarity with data tools.

Responsibilities

Support learning, coaching, and incentive strategies across Treasury Services, Global Banking, and Commercial Card.
Help develop or refresh training materials, job aids, and certification resources.
Coordinate learning sessions, workshops, and team enablement activities.
Research fraud trends, payment industry developments, and competitive intelligence.
Prepare sales playbooks, presentation templates, and customer-facing materials.
Participate in discovery discussions and process mapping to identify workflow efficiencies.
Compile and summarize data, survey, and stakeholder feedback into actionable reports.
Help maintain and update dashboards, pipelines, and performance tracking tools.
Document best practices for sales tools and technology usage.
Gather and organize data for annual planning and KPI tracking.
Assist with executive summaries, strategy documents, and business presentations.
Research and analyze go-to-market strategy, target markets, and product alignment.
Contribute to rationalization exercises and business plan documentation under senior team members’ guidance.
Support planning and execution of customer-facing events and market initiatives, including event logistics, attendee communications, and follow-up.
Help develop event materials and surveys, analyze feedback, and document outcomes and recommendations for future programming.