Commercial Operations Specialist

Corpay • Brentwood, TN

1d • Onsite

About The Position

Corpay is seeking a highly motivated, resourceful, and execution-oriented Commercial Operations Specialist to join its rapidly growing Corporate Payments organization. Reporting directly to the Senior Vice President of Inside Sales, this early-career role supports operational efficiency, problem resolution, account management, and the effectiveness of the sales organization. The position offers meaningful ownership of projects and exposure to senior leadership in a fast-paced environment.

The Commercial Operations Specialist will improve sales processes, coordinate escalations and cross-functional solutions, support customer account needs, and help execute business priorities. The role requires initiative, sound judgment, attention to detail, and a desire to improve organizational processes. The position is expected to work from Corpay’s Brentwood, Tennessee office, where the company provides an assigned workspace, company-issued equipment, and formal, hands-on training.

Requirements

• Strong organizational skills and the ability to manage competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Demonstrated ability to solve problems independently and take ownership of assignments.
• Proficiency in Microsoft Excel, PowerPoint, and other business productivity tools.
• Ability to learn new technologies, systems, and processes.
• Ability to collaborate effectively with stakeholders across multiple departments.

Nice To Haves

• One to three years of professional experience in sales operations, business operations, account management, customer success, or a related field.
• Bachelor’s degree or equivalent relevant professional experience.
• Experience with CRM platforms, particularly Salesforce.
• Experience in financial technology, payments, or B2B sales environments.

Responsibilities

• Identify and eliminate operational inefficiencies that affect sales productivity and organizational performance.
• Develop, document, and improve workflows that support the expanding sales organization.
• Partner with sales leadership to streamline processes, reduce administrative burdens, and improve seller efficiency.
• Support implementation of new tools, technologies, and automation opportunities.
• Identify recurring operational challenges and develop scalable, long-term solutions.
• Coordinate operational escalations and complex business challenges with internal stakeholders to drive timely resolution.
• Take ownership of open issues, ensuring accountability, communication, and follow-through.
• Identify causes of recurring escalations and recommend process improvements.
• Track outstanding issues and communicate progress to sales leadership.
• Assist with account-related operational needs throughout the customer lifecycle.
• Partner with sales, implementation, and service teams to resolve customer challenges.
• Help improve customer onboarding, account transitions, and internal communication.
• Remove operational obstacles that prevent sales representatives from focusing on revenue-generating activities.
• Support sales leaders and representatives with high-priority operational initiatives.
• Work with the SVP of Inside Sales on business priorities, operational initiatives, and special projects.
• Partner with frontline sales managers to identify opportunities to improve execution and efficiency.
• Coordinate cross-functional projects, establish next steps, and ensure timely completion.
• Develop reporting, tracking mechanisms, and operational updates that provide visibility into key business activities.
• Proactively identify opportunities to improve organizational operations.

Benefits

• Assigned workspace in the Brentwood, Tennessee office.
• Company-issued equipment.
• Formal, hands-on training.
• Opportunity to work directly with senior sales leadership and gain exposure to a growing B2B payments organization.
• Opportunity to take ownership of projects and initiatives early in a career.
• Opportunity to develop experience across sales operations, customer management, business processes, and cross-functional execution.
• Opportunity to learn from experienced leaders and develop skills for continued professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed