Commercial Operations Manager

Wipfli Advisory LLC•,
•$107,000 - $144,000•Remote

About The Position

Wipfli is building its Commercial Operations capability and seeks a person who can bring structure to ambiguity and turn business needs into practical solutions. The role partners with Business Unit, Sales/Business Development, Finance, Data, Operations, and Technology teams to improve processes, systems, data, and ways of working. The position will help develop scalable processes, reporting, governance, system requirements, and tools that teams can adopt.

Requirements

  • Bachelor’s degree in business, finance, analytics, marketing, operations, or a related field, or an equivalent combination of education and relevant experience.
  • At least 5 years of experience in Commercial Operations, Revenue Operations, Sales Operations, Business Operations, Finance, Analytics, or a related field.
  • Experience building or improving business processes, operating practices, or cross-functional programs.
  • Strong business acumen and ability to translate business challenges into practical solutions.
  • Experience gathering business requirements and working across multiple stakeholder groups.
  • Strong analytical, communication, facilitation, and project management skills.
  • Experience working with CRM, reporting, and commercial technology platforms.
  • Comfort navigating ambiguity, constructively challenging existing practices, and creating structure where it may not already exist.

Nice To Haves

  • Experience with Microsoft Dynamics 365.

Responsibilities

  • Partner with business and sales leaders to understand priorities, operational challenges, and opportunities for improvement.
  • Build and improve Commercial Operations processes, workflows, playbooks, governance, and standards.
  • Translate business needs into clear process, system, data, and reporting requirements.
  • Partner with Revenue Systems, Sales Operations, Finance, Intelligence & Insights, and other teams to implement practical solutions.
  • Develop reporting and insights to help leaders understand performance, trends, risks, and opportunities.
  • Support commercial programs, including deal workflows, segmentation, territories, pricing, quotas, and incentive processes.
  • Lead cross-functional improvement initiatives from discovery through implementation and adoption.
  • Create documentation and practical guidance to help teams adopt new ways of working.

Benefits

  • Eight health plan options, including HMO and PPO plans
  • Dental and vision coverage
  • HSA enrollment with potential Firm contribution
  • Employee Assistance Program
  • Firm-sponsored basic life insurance
  • Short- and long-term disability coverage
  • 401(k) savings plan and profit share
  • Firm matching contribution
  • Well-being incentive
  • Education and certification assistance
  • Flexible time off
  • Family care leave
  • Parental leave
  • Family formation benefits
  • Cell phone reimbursement
  • Travel rewards
  • Voluntary critical illness and accident insurance
  • Hospital indemnity insurance
  • Legal insurance
  • Long-term care insurance
  • Pet insurance
  • ID theft protection
  • Supplemental life and AD&D insurance
  • Potential eligibility for an annual discretionary bonus
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