Commercial Mortgage Loan Administration Specialist – Commercial Real Estate

Wells Fargo Bank•Charlotte, NC

1d•Hybrid

About The Position

Wells Fargo is seeking a Commercial Mortgage Loan Administration Specialist to join our Commercial Real Estate Letter of Credit Team as a part of Corporate Investment Banking Lending Operations (CIBLO). In this role, you will lead the execution of Letter of Credit (LC) issuance, rebookings, pricing changes, billing activities, and applicable credit offerings. You will also order LC agreements, coordinate customer onboarding, review LC applications for accuracy, and coordinate approval of non-standard language. You will complete standalone LC workflows in nCino, ensure LC exposure is accurately booked, and ensure all LCs comply with credit guidelines, credit agreements, and internal partner requirements. Additionally, you will prepare and deliver required notifications and reporting to agent banks, process LC updates, and apply bank policies, procedures, and regulatory requirements. You will partner with internal stakeholders to resolve issues, support service objectives, and drive process improvements. You will also escalate issues appropriately, monitor items through resolution, respond to audit inquiries, and support collection and remediation efforts for past-due LC fees. You will advise relationship teams and customers on onboarding processes, build subject matter expertise in credit operations, regulatory reporting, and data governance, and serve as a point of contact for customer and stakeholder inquiries. You will also provide guidance and informal mentorship to junior team members.

Requirements

2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Nice To Haves

Knowledge of credit systems, operational tools, and systems of record, including AFS, Loan IQ (LIQ), nCino, TradeWorks, CoRS, Documentum, ICMP, and Cornerstone.
Understanding of loan booking, closing, credit underwriting, customer due diligence, and end-to-end credit lifecycle processes.
Knowledge of credit documentation and corporate loan structures.
Ability to make timely, independent decisions in a fast-paced, high-volume environment.
Strong organizational, prioritization, and time management skills with the ability to manage multiple deadlines.
Strong analytical, problem-solving, and decision-making skills with high attention to detail and accuracy.
Ability to work effectively both independently and collaboratively across teams and organizational levels.
Effective verbal and written communication skills.
Proficiency with Microsoft Office applications including Excel, Word, Outlook, and PowerPoint.
Commitment to operational excellence, data quality, regulatory compliance, and continuous process improvement.

Responsibilities

Lead execution of Letter of Credit (LC) issuance, rebookings, pricing changes, billing activities, and applicable credit offerings.
Order LC agreements and coordinate customer onboarding activities through TradeWorks, CEO Trade (Vantage), and Relationship Management Information (RMI) forms.
Review LC applications for accuracy and coordinate approval of non-standard language to support efficient issuance and processing.
Complete standalone LC workflows in nCino and ensure LC exposure is accurately booked within systems of record.
Ensure all LCs comply with credit guidelines, credit agreements, and internal partner requirements, including obtaining and documenting exception approvals when necessary.
Prepare and deliver required notifications and reporting to agent banks related to new LCs, amendments, and facility changes.
Process LC updates related to facility modifications, collateral changes, credit actions, and other related events.
Apply bank policies, procedures, and regulatory requirements to support compliant and accurate execution of operational activities.
Partner with internal stakeholders, peers, managers, and cross-functional teams to resolve issues, support service objectives, and drive process improvements.
Escalate issues appropriately, monitor items through resolution, and respond to audit inquiries as needed.
Support collection and remediation efforts for past-due LC fees.
Advise relationship teams and customers on onboarding processes for new LC relationships and credit facilities.
Build subject matter expertise in credit operations, regulatory reporting, and data governance practices while exercising sound judgment in day-to-day activities.
Serve as a point of contact for customer and stakeholder inquiries, including facilitating calls, resolving issues, and escalating concerns when appropriate.
Provide guidance and informal mentorship to junior team members while contributing to a culture of continuous learning and operational excellence.