Senior Commercial Mortgage Loan Administration Specialist

Wells Fargo & Company•Charlotte, NC

19h•Hybrid

About The Position

Wells Fargo is seeking a Senior Commercial Mortgage Loan Administration Specialist to support our Tax & Escrow Administration team in the Commercial Mortgage Servicing (CMS) division. The Tax & Escrow Operations Analyst partners with group managers to design and implement strategic analysis to meet group or company goals, performs (or oversees) and applies analysis to initiatives that support business strategies, makes independent decisions on matters with some financial impact and risk, possesses broad-based knowledge to anticipate emerging issues and recommend subsequent strategies and business directions. This individual may manage or participate on large cross-group projects and may be responsible for workflow coordination and production with domestic and offshore operations.

Requirements

4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Nice To Haves

4+ years commercial property tax servicing experience
4+ years commercial real estate experience
Leadership and/or mentorship skills
Experience with technology tools related to commercial real estate servicing or lending – Cotality formerly CoreLogic and Wells Fargo Systems of Record – Strategy.
Accounting, including accounts payable, experience
Ability to research, compile, and perform complex analysis on critical operational data
Extensive knowledge and understanding of operations policies and procedures
Ability to independently develop strategic recommendations on operational data
Ability to partner with, and lead other functions on operations-related projects
Excellent verbal, written, and interpersonal communication skills
Outstanding technical and critical thinking skills
Advanced Microsoft Office skills including advanced Excel - working with multiple spreadsheet reports utilizing Macros, Vlookups, and Pivot Tables.
Strong organizational, multi-tasking, and prioritizing skills

Responsibilities

Identify, develop and maintain operational procedures as well as provide recommendations for improving business processes
Prepare and manage exception reporting
Conduct quality reviews to ensure procedures are being followed accurately and timely as well as identifying procedural improvements
Participate in devising business strategies to mitigate operational risk, maintain a balance between risk mitigations and operational efficiency
Manage a commercial property tax portfolio of escrowed and non-escrow loans
Monitor and paying property taxes in advance of the due date
Review tax reports and resolve exceptions in a timely manner
Respond to customers, team members, and vendor requests for information