Commercial Loan Processor II

COMMUNITY NATIONAL BANK•Basehor, KS

4d•Onsite

About The Position

This position is responsible for supporting the loan department. The loan processors support all lenders throughout all locations of the company. The work environment is primarily a professional, deadline-driven environment with interaction of internal team members and external customers. Noise level in the work environment can be loud.

Requirements

High school diploma or equivalent required
Must have at least 6 month’s experience in processing in commercial loan documentation
Requires a high degree of confidentiality.
Excellent verbal and written communication skills
Exceptional organizational skills, time management skills and be a self-starter
Detail oriented and ability to self-audit work to ensure accuracy
Advanced computer skills, including data entry, data processing and communication tools
Strong empathy and interpersonal skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Requires being reliable, responsible, and dependable to fulfill the obligations of this role
Knowledge of Microsoft office (word, excel, PowerPoint, etc.)
Knowledge of administrative and clerical procedures and systems

Nice To Haves

associate degree or higher in business management, finance or accounting preferred.
some mortgage processing experience.

Responsibilities

Process consumer, agricultural and commercial loans in accordance with all state and federal regulations as well as CNB Loan Policy and procedures.
Data input of applicant information into banking software systems (FiServ, Suntel).
Order titles, flood determinations, payoff quotes, credit reports, appraisals and environmental reports as needed.
Review loan files for completeness prior to document preparation.
Loan document preparation, itemization of closing figures coordinating with third party companies when necessary to meet all loan application and closing deadlines.
Scan and organize documentation in loan software image system (Suntel) for filing/record retention compliance.
Assist quality control in making corrections to booked loans and payment corrections if needed.
Assist loan officer in clearing exceptions for customers with pending loans.
Communicate information with customers, loan officers, and/or management.
Participate in weekly meetings with loan officers/support staff to participate in the loan process, review common issues, and for training purposes.
Complete special projects and other tasks as assigned.
Beginning knowledge of HMDA and other banking regulations.
Maintain confidentiality.
Support CNB’s strong relationship culture through quality customer service and superior product knowledge.
Provide superior customer service by resolving problems efficiently and responding timely.
Identify and implement solutions to problems in general and urgent matters.
Actively seek to add and enhance knowledge regarding developments and current trends in the industry.
Seek counsel of supervisor on financial concerns or other issues as appropriate.
Work collaboratively with staff to maintain a team environment.
Flexible to accept additional assignments as requested by leadership.
Professionalism while representing CNB (onsite, professional and community events and via communications).
Participate and attend meetings as requested.
Recommend policies and procedures as it relates to area of responsibility.
Timely responses to inquiries for information to customers, staff and vendors.
Answer telephone calls and provide a prompt response.
Follow CNB’s policies and procedures.
Other duties as assigned.