Commercial Lines Client Service Manager - Energy

Gallagher•Denver, CO

1d•Remote

About The Position

Gallagher is seeking a Property and Casualty licensed Commercial Lines Client Service Manager to join its Energy team and work closely with large, complex national clients. The role supports and leads efforts to deliver tailored insurance solutions, build strong client and carrier relationships, resolve challenges, and ensure interactions add value. Responsibilities include managing renewals, identifying coverage gaps, reviewing claims, supporting risk management needs, mentoring team members, auditing for compliance, and maintaining accurate client and policy data. The position uses Gallagher technology to improve productivity and requires effective management of multiple priorities. Qualified remote candidates are expected to work Monday through Friday, 8:00 AM to 5:00 PM Mountain Standard Time.

Requirements

Bachelor’s degree and 5 or more years of client service management experience, or high school diploma/GED and 8 or more years of experience.
Active Property and Casualty Producer’s License.
Proficiency with insurance document management software (EPIC) and Microsoft Office tools.
Strong technical insurance experience with middle-market insurance solutions.
Experience maintaining client and carrier relationships.
Ability to explain complex issues in simple terms, manage competing priorities, and work independently.

Responsibilities

Manage renewals by gathering client information, analyzing client needs, and helping deliver timely, tailored solutions.
Identify coverage gaps, review claims, secure existing business, and drive sales of additional services and coverage lines.
Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service.
Address client risk management needs through consultative conversations and personalized strategies.
Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and supporting professional growth.
Conduct regular audits to ensure regulatory compliance and maintain high service standards.
Maintain accurate, up-to-date client and policy data using Gallagher systems.
Use Gallagher technology to enhance productivity, streamline processes, and deliver quality results.
Manage multiple priorities and complete tasks on time to meet client expectations.