Commercial Lines Account Manager

Higginbotham • Saint Petersburg, FL

4d

About The Position

The Commercial Lines Account Manager provides prompt, accurate, and courteous service to clients, producers, and company personnel. The role supports obtaining, maintaining, expanding, and servicing commercial accounts, and has no supervisory responsibilities.

The Account Manager works with producers and clients to plan and implement appropriate insurance programs, maintain awareness of carrier developments and relevant federal and state laws, and explain coverage, exclusions, exposures, and audit procedures. The role also prepares and coordinates proposals, summaries of insurance, applications, premium allocations, renewals, remarketing, and carrier negotiations, while managing priorities and workflow to ensure accurate and timely processing.

Requirements

• 3–5 years of Commercial Property & Casualty Insurance experience.
• Active General Lines or Property & Casualty license.
• 220 License required.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook; advanced Microsoft Excel proficiency is specified for generating premium allocations.
• Ability to lift 25 pounds.
• Repeated use of sight to read documents and computer screens; repeated use of hearing and speech to communicate by telephone and in person; repetitive hand movements such as keyboarding, writing, and 10-key use; and walking, bending, sitting, reaching, and stretching in all directions.
• Core competencies include problem solving, attention to detail, verbal and written communication, timely task completion, teamwork, client focus, dependability, creative thinking, organization, and adaptability.

Nice To Haves

• Applied Epic experience; knowledge of a similar Account Management System (AMS) is acceptable.

Responsibilities

• Plan, design, and implement insurance programs for clients in accordance with agency guidelines.
• Monitor developments and changes among carriers and relevant federal and state laws; consult with, inform, and educate clients about coverage, exclusions, and exposures, and document electronic files accordingly.
• Generate premium allocations for clients.
• Negotiate rates, terms, and conditions with carriers on behalf of clients.
• Provide producers with technical support on coverage, proposals, suspense items, and related matters.
• Prepare proposals, insurance summaries, and applications; submit them to insureds and carriers; obtain client signatures; and follow up for timely responses in conjunction with the producer.
• Remarket accounts, contact clients, follow up with them in conjunction with producers, and renew policies according to agency standards.
• Consult with, inform, and educate clients about audit procedures in conjunction with the producer.
• Set priorities and manage workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• 401(k).
• Equity incentive plan.
• Supplemental benefits for physical, emotional, and financial wellbeing.
• Employee Wellness Program.
• Company-paid holidays and PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed