Commercial Lines Account Associate, Sports & Entertainment

HUB International•Toronto, ON

4d•CA$55,000 - CA$75,000•Hybrid

About The Position

We’re looking for an experienced Account Associate to provide support for our Sports & Entertainment Practice. This is the ideal role for someone looking to build a career in a unique yet exciting vertical of the insurance world. This position will act as a key support person; helping the service team mitigate and manage the risks associated with the sports and entertainment industry. This role is the perfect first step for someone looking to make their mark in the insurance industry with a world-class organization!

Requirements

RIBO (Ontario Broker’s license)
Typically, 3-5 years of Insurance Industry and product line experience – broking or underwriting
Experience with programmatic commercial lines business
Experience delivering client-focused solutions based on customer needs
Professional communication, and strong interpersonal skills
Strong customer service focus with the ability to deliver positive customer experiences
Self-starter and strong team player able to work within Production and Service teams
Effective organizational skills and time management
Working knowledge of Microsoft Office Products (Word and Excel).
Ability to learn and understand new systems quickly; EPIC fluency is an asset.

Responsibilities

Provide our internal and external clients with prompt, courteous and professional service including handling coverage inquiries and processing client requests.
Timely preparation of documents such as: letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, binders and summaries.
Continuously delivering quality in client service for an assigned book of business
Accurately process endorsements, invoicing of transactions and generating reports using various program systems.
Developing and nurturing client relationships by identifying client-specific needs; creating innovative and cost-effective solutions
Monitoring client accounts receivable statements, and collecting outstanding premium owing
Building relationships with sub-brokers across Canada and writing business in the industries and programs we develop

Benefits

flexible working arrangements
generous time-off policies
HUB-sponsored training programs
tuition reimbursement
reimbursements for professional licensing and membership fees
special discounts on events, travel, accommodations, and personal home & auto insurance
extended health benefits
disability insurance
RRSP matching
paid-time-off benefits
eligible bonuses