Commercial Lines Account Associate, Construction

HUB InternationalMarkham, ON
CA$55,000 - CA$58,000Hybrid

About The Position

HUB International is seeking a motivated Commercial Account Associate to support its Construction Practice. This role is designed for an individual who excels in a fast-paced environment, can manage multiple priorities, and is dedicated to providing exceptional client service. In collaboration with Account Managers, Producers, insurers, and construction clients, you will be instrumental in supporting the service and retention of a varied portfolio of construction accounts. This includes contractors, developers, project owners, and specialty trades. It presents a significant opportunity for someone aiming to enhance their expertise in construction insurance and contribute to a growing and dynamic practice.

Requirements

  • RIBO (Ontario Broker’s license)
  • Typically, 2–4 years of commercial insurance experience in a brokerage or underwriting environment.
  • Experience supporting commercial clients, preferably within construction, contracting, or real estate sectors.
  • Strong understanding of commercial insurance products, including Commercial General Liability, Property, Auto, Auto and Umbrella Liability.
  • Experience preparing certificates of insurance and policy documentation.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Client-focused with excellent communication and relationship-building skills.
  • Proficiency with Microsoft Office applications; EPIC experience is considered an asset.
  • CIP designation, or progress toward obtaining a CIP, is considered an asset.

Nice To Haves

  • EPIC experience is considered an asset.
  • CIP designation, or progress toward obtaining a CIP, is considered an asset.

Responsibilities

  • Provide prompt, professional service to clients, insurers, and internal stakeholders.
  • Prepare and issue confirmations of coverage, binders, and renewal packages.
  • Process policy changes, endorsements, renewals, and cancellations accurately and efficiently.
  • Support the ongoing service and retention of a portfolio of construction clients, including contractors, developers, and specialty trades.
  • Assist with project-specific insurance requirements and contractual insurance requests.
  • Coordinate with insurance markets to obtain coverage information, documentation, and policy amendments.
  • Monitor accounts receivable and assist with premium collection activities.
  • Maintain accurate client records and documentation within EPIC and other internal systems.
  • Build strong working relationships with clients and insurer partners to support long-term account success.

Benefits

  • Flexible working arrangements
  • Generous time-off policies
  • HUB-sponsored training programs
  • Tuition reimbursement
  • Reimbursements for professional licensing and membership fees
  • Special discounts on events, travel, accommodations, and personal home & auto insurance
  • Extended health benefits
  • Disability insurance
  • RRSP matching
  • Paid-time-off benefits
  • Eligible bonuses for some positions
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