Commercial Liability Claims Specialist

Erie Insurance•Erie, PA

7d•$79,191 - $126,500•Remote

About The Position

The Commercial Liability Claims Specialist exercises independent discretion in handling complex and/or high-exposure commercial liability claims and commercial litigation. This is a remote work-from-home position; the candidate may work anywhere within Erie Insurance’s footprint. The successful candidate must have or obtain Kentucky, North Carolina, and West Virginia adjuster licenses within the permitted timeframes. Other licenses may be required as business needs dictate. The role investigates claims, evaluates coverage and liability, and recommends resolution strategies. It may involve handling or assisting with litigated claims, responding to complaints and inquiries, selecting and directing outside experts and vendors, and training and mentoring less experienced staff. The employee must complete required training and perform other job-related duties as directed. A high school diploma or GED is required. Five years of previous claims-handling experience or equivalent experience in the legal field is required. A valid driver’s license and good driving record are required. Travel for training may be required. Use of personal protective equipment is required, and the role includes occasional lifting and moving, occasional driving, rare climbing or accessing heights, and frequent computer use.

Requirements

High school diploma or GED.
Five years of previous claims-handling experience or equivalent experience in the legal field.
Appropriate adjuster license as required by the state; the successful candidate must have or obtain Kentucky, North Carolina, and West Virginia adjuster licenses within the permitted time.
Valid driver’s license and good driving record.
Use of personal protective equipment is required.
Ability to move more than 50 pounds using lifting-aide equipment occasionally.
Occasional driving, lifting or moving items weighing 0–20 pounds or 20–50 pounds, and pushing or pulling wheeled objects or equipment; rare climbing or accessing heights; computer use and manual keying/data entry often.
Travel for training may be required.

Nice To Haves

Associate or bachelor’s degree.
Completion of the Associate in Claims (AIC) program.
Commercial, Property, Casualty, Underwriter (CPCU) designation.

Responsibilities

Conduct investigations, evaluate claims, and make recommendations regarding coverage, liability, and resolution strategies.
Handle or assist with litigated claims as directed and make recommendations regarding litigation as appropriate.
Respond to complaints and inquiries and resolve issues.
Select and direct outside experts and vendors.
Train and mentor less experienced staff.
Complete required training.
Perform other job-related duties as requested by a supervisor or as they become evident.

Benefits

Premier health, prescription, dental, and vision benefits for employees and dependents, with coverage beginning on the first day of work.
Low employee contributions to medical and prescription premiums; the company currently pays up to 97% of employees’ monthly premium costs.
Traditional pension plan; full-time employees vest after five years of service.
401(k) with up to a 4% contribution match, in addition to the pension.
Paid vacation, personal days, sick days, bereavement days, and parental leave.
Tuition reimbursement for higher education and industry designations.
Company-paid basic life insurance.
Short- and long-term disability insurance.
Orthodontic coverage for children and adults.
Adoption assistance.
Fertility and infertility coverage.
Well-being programs.
Paid volunteer hours for community service.
Dollar-for-dollar matching of charitable gifts each year.
Position may be eligible for an annual bonus payment.