Commercial Landscape Account Manager

Davey Tree Expert•Gaithersburg, MD

5d•Onsite

About The Position

The Commercial Landscape Account Manager manages and monitors daily operations and an assigned book of business, ensuring client expectations and contract specifications are met. The role develops strategies to win new contracts, enhance existing contracts, and achieve renewal sales goals, while building referral relationships with subcontractors, vendors, allied trades, and other associates. The position monitors performance against budget and works with the management team to address deviations. It focuses on client satisfaction by providing outstanding service, understanding client expectations, and identifying, estimating, and proposing solutions and site enhancements. The manager conducts property walk-throughs with team supervisors to identify efficiency and quality improvements. The role also assists with employee recruitment, training, and development; assigns teams and equipment to maximize productivity; monitors equipment maintenance schedules; and pursues professional development while keeping current with horticultural industry events and trends. The position is based on site in Gaithersburg, Maryland, with travel expectations of up to 25%.

Requirements

High school diploma or equivalent.
One to two years of related industry experience and/or training.
Proficiency in Microsoft Office and other computer or software programs necessary to complete job duties.
Driver’s license.
Ability to acquire applicator licenses as necessary under state requirements.
Ability to complete required safety courses upon hire.
Ability to operate power equipment.

Responsibilities

Manage and monitor daily operations and the assigned book of business to ensure client expectations and contract specifications are met.
Develop and implement strategies to achieve new contracts, contract enhancements, and renewal sales goals.
Build and maintain a referral network through relationships with subcontractors, vendors, allied trades, and other associates.
Monitor actual performance against budget, develop strategies to address deviations, and review them with the management team.
Ensure client satisfaction through outstanding service and by understanding and exceeding client expectations.
Identify, estimate, and propose problem-solving and site enhancement opportunities for clients.
Conduct property walk-throughs with team supervisors to suggest efficiency and quality improvements.
Assist in recruiting, training, and developing employees while promoting innovation, professionalism, and teamwork.
Assign teams and equipment for maximum productivity and monitor equipment maintenance schedules.
Pursue professional development in the horticultural industry and stay current on industry events and trends.

Benefits

Group health plans
Short-term and long-term disability insurance
Life insurance
Paid parental leave
401(k) with up to a 4% company match
Employee Stock Purchase Plan with the opportunity to buy company stock at a 15% discount
Holidays and paid time off
Payroll savings plan
Charitable matching gift program
Employee referral bonus program
Employee Educational Scholarship
Davey Family Scholarship
20% discount on Davey services
Cell phone discounts
Vehicle purchase discount program