Landscape Construction Account Manager

Horizon Landscape•Wyckoff, NJ

About The Position

Horizon Landscape is seeking a full-time, highly motivated Landscape Construction Account Manager to develop new business opportunities and cultivate long-term client relationships. The role guides clients through the landscape construction sales process, from understanding their project needs and preferences through project completion, with a focus on client satisfaction and project profitability. The Account Manager is responsible for business development, account management, relationship development, project estimating, and profitability. The role maintains client satisfaction and retention, keeps communication open between clients and the company, and works with other departments to support cross-selling and upselling the company’s landscape services. As a leader, the Account Manager helps achieve sales and client satisfaction goals and manages work quality and communication between the team and clients.

Requirements

  • Account management and/or sales experience in the landscape or green industry.
  • Client-focused approach and commitment to exceptional client service and satisfaction.

Nice To Haves

  • Supervisor experience.

Responsibilities

  • Develop new business opportunities and cultivate long-term client relationships.
  • Guide clients through the sales process from understanding project needs and preferences through project completion.
  • Estimate projects and help ensure project profitability.
  • Manage client satisfaction and retention while maintaining communication between clients and the company.
  • Work with other departments to support cross-selling and upselling of the company’s landscape services.
  • Achieve sales and client satisfaction goals.
  • Manage the quality of work and communication between the team and clients.
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