Commercial Kitchen Equipment Technician

Nextech•Lubbock, TX

About The Position

Nextech is hiring Commercial Kitchen Equipment Technicians to service commercial food service equipment for a wide range of clients. Technicians work independently with support from the company team and are dispatched from home. The role includes diagnosing, repairing, installing, and maintaining commercial kitchen equipment, including refrigeration, while providing professional customer service and maintaining accurate electronic service documentation. Technicians coordinate schedules with dispatch, communicate service updates and safety information to customers and colleagues, participate in rotating on-call shifts, and maintain their company vehicle, tools, and inventory. Ongoing technical training is provided. This active field role involves working indoors and outdoors, including in tight or elevated spaces and around commercial machinery and electrical equipment.

Requirements

Valid driver’s license with a clean driving record.
High school diploma or equivalent.
Strong mechanical, electrical, and troubleshooting abilities.
Ability to work independently and manage the workday effectively.
Comfortable working overtime and participating in on-call rotations.
Strong communication and organizational skills.
Positive attitude, high energy, and commitment to craftsmanship.
Ability to handle physical demands and field conditions.
Ability to communicate effectively in spoken and written English for essential job duties, including explaining findings and updates, understanding questions and safety instructions, interpreting technical information, and completing service records.
Ability to safely operate a company vehicle for extended periods.
Ability to lift up to 50 lbs and work with heavy equipment.
Ability to climb ladders and routinely access rooftops.
Ability to use hand tools and electronic devices regularly.
Ability to work in tight or elevated spaces, indoors and outdoors, and handle exposure to weather, electrical equipment, and commercial machinery.
Ability to wear protective equipment such as a helmet, goggles, and boots.
Ability to perform regular bending, kneeling, crouching, and reaching.

Nice To Haves

Industry certifications.

Responsibilities

Perform service, repair, installation, and maintenance on commercial kitchen equipment, including refrigeration.
Diagnose mechanical, electronic, and electrical issues and make repairs to manufacturer specifications.
Coordinate daily schedules with dispatch and professionally communicate delays or schedule changes.
Manage accurate and detailed electronic work orders and documentation using a company-issued iPad.
Answer customer questions, identify additional service needs, and deliver an exceptional customer experience.
Participate in rotating on-call shifts for emergency service needs.
Maintain the company vehicle, tools, and inventory to high standards.
Attend ongoing technical training to stay current with industry advancements.
Report safety concerns and identify potential new business opportunities.
Support the team and contribute to a culture of service, excellence, and safety.
Communicate service needs, equipment issues, work status, and safety procedures effectively with customers, dispatch, supervisors, and team members.
Read and interpret job-related technical instructions and safety information, and complete accurate service documentation.

Benefits

Sign-on bonus of up to $3,000 for qualified candidates.
Eligibility for seasonal bonuses.
Fully equipped company van and gas card.
Dispatch directly from home.
Paid port-to-port travel.
Tool allowance.
Paid training, certification support, and education reimbursement.
Multiple health plans, including a free employee-only option.
Dental and vision coverage starting after 30 days.
Free life insurance equal to annual salary.
401(k) with a 50% company match on the first 6%.
Optional supplemental life, disability, accident, and critical illness coverage.
Seven paid holidays and paid time off.
Discounts on travel, auto, dining, and more.