About The Position

Nextech is hiring Commercial Kitchen Equipment Technicians to provide service solutions for commercial food service equipment. Technicians work independently in the field with support from the company team, diagnosing, repairing, installing, and maintaining equipment, including refrigeration, for a range of clients. They coordinate schedules with dispatch, document work electronically using a company-issued iPad, communicate with customers and colleagues, participate in rotating emergency on-call shifts, maintain their vehicle, tools, and inventory, and attend ongoing technical training. The role includes regular field work and physical tasks such as operating a company vehicle, lifting equipment, climbing ladders and accessing rooftops, and working in tight, elevated, indoor, and outdoor spaces. Technicians must communicate effectively in spoken and written English to explain service findings, follow safety instructions, interpret technical information, and complete service records.

Requirements

  • Valid driver’s license with a clean driving record.
  • High school diploma or equivalent.
  • Strong mechanical, electrical, and troubleshooting abilities.
  • Ability to work independently and manage the workday effectively.
  • Comfort working overtime and participating in on-call rotations.
  • Strong communication and organizational skills.
  • Positive attitude, high energy, and commitment to craftsmanship.
  • Ability to handle physical demands and field conditions.
  • Ability to communicate effectively in spoken and written English for essential job duties, including explaining service findings, understanding and responding to job-related questions and safety instructions, reading technical information, and completing service records.
  • Ability to safely operate a company vehicle for extended periods.
  • Ability to lift up to 50 pounds and work with heavy equipment.
  • Ability to routinely climb ladders and access rooftops.
  • Ability to regularly use hand tools and electronic devices.
  • Ability to work in tight or elevated spaces, indoors and outdoors, and handle exposure to weather, electrical equipment, and commercial machinery.
  • Ability to wear protective equipment such as a helmet, goggles, and boots.
  • Ability to perform regular bending, kneeling, crouching, and reaching.

Nice To Haves

  • Industry certifications.

Responsibilities

  • Perform service, repair, installation, and maintenance on commercial kitchen equipment, including refrigeration.
  • Diagnose mechanical, electronic, and electrical issues and make repairs to manufacturer specifications.
  • Coordinate daily schedules with dispatch and professionally communicate delays or changes.
  • Manage accurate, detailed electronic work orders and documentation using a company-issued iPad.
  • Answer customer questions, identify additional service needs, and deliver an exceptional customer experience.
  • Participate in rotating on-call shifts for emergency service needs.
  • Maintain the company vehicle, tools, and inventory.
  • Attend ongoing technical training to stay current with industry advancements.
  • Report safety concerns and identify potential new business opportunities.
  • Support the team and contribute to a culture of service, excellence, and safety.
  • Communicate service needs, equipment issues, work status, and safety procedures to customers, dispatch, supervisors, and team members.
  • Read and interpret job-related technical instructions and safety information and complete accurate service documentation.

Benefits

  • Sign-on bonus up to $3,000 for qualified candidates.
  • Eligibility for seasonal bonuses.
  • Fully equipped company van and gas card.
  • Dispatch directly from home.
  • Paid port-to-port travel.
  • Tool allowance.
  • Paid training, certification support, and education reimbursement.
  • Multiple health plans, including a free employee-only option.
  • Dental and vision coverage starting after 30 days.
  • Free life insurance equal to the employee’s annual salary.
  • 401(k) with a 50% company match on the first 6%.
  • Optional supplemental life, disability, accident, and critical illness coverage.
  • Seven paid holidays plus paid time off.
  • Discounts on travel, auto, dining, and more.
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