Commercial Kitchen Technician

Ace Service Company•Needham, MA

11d•$26 - $55•Onsite

About The Position

Ace Service Company is seeking an experienced hot-side commercial cooking equipment technician to provide hands-on field service and support commercial kitchens when equipment breaks down. The role focuses on independently diagnosing, troubleshooting, and repairing commercial cooking equipment, including fryers, ovens, steamers, and ranges. Technicians manage service calls through completion and deliver professional service to commercial customers. The position includes after-hours and weekend on-call rotations, which technicians are expected to join shortly after onboarding. Ace Service Company has provided service since 1947 in commercial cooking, refrigeration, HVAC, ware-washing, and ice machine repair and maintenance. The company serves Massachusetts, Rhode Island, and Southern New Hampshire with self-performing technicians and offers 24/7/365 service.

Requirements

Demonstrated hands-on field experience servicing and troubleshooting commercial cooking equipment.
Strong electrical, mechanical, and diagnostic skills.
Ability to work independently and make sound repair decisions.
Readiness to join the on-call rotation shortly after onboarding.
Excellent communication and customer service skills.
Dependable, punctual, and well-organized.
Professional appearance and attitude.
Must be at least 18 years of age.
Successful completion of a background check and drug screen.
Driving record that meets company safety standards.

Nice To Haves

Experience with multiple manufacturers and equipment types.
CFESA certification.
Factory training credentials.
Comfort using digital tools, service software, and tablets.

Responsibilities

Diagnose, troubleshoot, and repair commercial cooking equipment, including fryers, ovens, steamers, and ranges.
Manage service calls independently, from diagnosis through completion.
Deliver professional, high-quality service to commercial customers.
Communicate clearly with customers, dispatch, managers, and internal teams.
Participate in after-hours and weekend on-call rotations.
Identify additional service or repair opportunities while onsite.
Maintain the service vehicle and manage parts inventory.
Complete required documentation and attend training sessions.
Perform other duties as assigned by management.

Benefits

Competitive hourly pay of $26–$55, based on experience.
Overtime pay.
Company vehicle, phone, and tablet.
Medical, dental, and vision coverage.
Paid vacation and holidays.
Life insurance.
401(k) with company match.
Ongoing technical training.
Town Shares Program, offering a share in the company's long-term financial success.
Sign-on bonus of up to $12,000 for experienced technicians.