Commercial Kitchen Technician

Ace Service Company • Needham, MA

9d • Onsite

About The Position

Ace Service Co. is seeking an experienced hot-side commercial cooking equipment technician to provide hands-on troubleshooting and field service for commercial kitchens. The role involves working independently on service calls and repairing equipment such as fryers, ovens, steamers, and ranges. Technicians are expected to be ready to participate in after-hours and weekend on-call rotations shortly after onboarding.

The position is based in Needham, Massachusetts. Compensation is $26–$55 per hour, based on experience, with a sign-on bonus of up to $12,000 for experienced technicians. Ace Service Co. provides a company vehicle, phone, tablet, benefits, and ongoing technical training.

Requirements

• Demonstrated hands-on field experience servicing and troubleshooting commercial cooking equipment.
• Strong electrical, mechanical, and diagnostic skills.
• Ability to work independently and make sound repair decisions.
• Readiness to join the on-call rotation shortly after onboarding.
• Excellent communication and customer service skills.
• Dependability, punctuality, and strong organizational skills.
• Professional appearance and attitude.
• Must be at least 18 years old.
• Successful completion of a background check and drug screen.
• Driving record that meets company safety standards.

Nice To Haves

• Experience with multiple manufacturers and equipment types.
• CFESA certification.
• Factory training credentials.
• Comfort using digital tools, service software, and tablets.

Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment, including fryers, ovens, steamers, and ranges.
• Manage service calls independently from diagnosis through completion.
• Deliver professional, high-quality service to commercial customers.
• Communicate clearly with customers, dispatch, managers, and internal teams.
• Participate in after-hours and weekend on-call rotations.
• Identify additional service or repair opportunities while onsite.
• Maintain the service vehicle and manage parts inventory.
• Complete required documentation and attend training sessions.
• Perform other duties as assigned by management.

Benefits

• Competitive hourly pay based on experience.
• Overtime pay.
• Company vehicle, phone, and tablet.
• Medical, dental, and vision coverage.
• Paid vacation and holidays.
• Life insurance.
• 401(k) with company match.
• Ongoing technical training.
• Town Shares Program to share in the company's long-term financial success.
• Sign-on bonus of up to $12,000 for experienced technicians.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed