About The Position

The Commercial Kitchen Refrigeration Technician installs, maintains, and repairs commercial kitchen refrigeration systems, including routine service, warranty work, and emergency repairs. The technician works under the guidance of the Area Service Manager (ASM) and ensures systems meet industry standards. The role requires strong technical and troubleshooting skills and a customer-focused approach. Technicians prioritize safety, customer satisfaction, and client comfort while delivering quality service and integrity. They travel to assigned customer sites, document service work electronically, maintain a company vehicle and equipment, and follow environmental and safety requirements.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of recent Refrigeration Technician field experience.
  • Specific industry certification or license.
  • EPA Certification.
  • Valid driver’s license and clean driving record.
  • In-depth knowledge of refrigeration, electrical, and mechanical systems.
  • Advanced understanding of air conditioning, heating, and refrigeration principles.
  • Ability to read schematics and work plans and use diagnostic tools, refrigerant recovery equipment, and specialized instruments.
  • Strong problem-solving skills and attention to detail.
  • Excellent verbal and written communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Dependability and consistency in delivering quality work, with integrity, craftsmanship, and a positive attitude.
  • Basic computer skills for communication and documentation using iPads and/or cell phones.
  • Willingness to work overtime, weekends, and holidays as required.
  • Ability to travel to assigned client sites and on a daily basis as needed.
  • Commitment to consistently delivering high levels of customer service.

Responsibilities

  • Provide a high level of customer service, technical ability, and work quality.
  • Install, maintain, and repair standard commercial refrigeration units, including reach-in coolers and freezers, beverage dispensers, walk-in coolers and freezers, and rack units.
  • Diagnose and repair electronic, mechanical, and electrical components of commercial refrigeration systems.
  • Travel to job sites in the assigned service area and coordinate with dispatchers to maintain schedules and communicate delays to customers.
  • Work nights and weekends on a rotating basis to handle emergency service needs.
  • Keep the company vehicle in good working order, including cleaning, organizing, and washing it at least once per week.
  • Maintain appropriate stock of parts, tools, and safety equipment, and record equipment details and photographs as necessary.
  • Document services and parts provided using company-provided cell phone and/or iPad applications.
  • Diagnose service issues, obtain replacement parts, calibrate systems to manufacturer specifications, and communicate issues and recommended solutions to clients.
  • Participate in company-provided training and follow safety policies and procedures.
  • Identify and report potential additional business opportunities to management.
  • Follow environmental regulations and EPA guidelines for refrigerant handling and disposal.
  • Perform other related duties as assigned.

Benefits

  • Sign-on bonus of up to $3,000 for qualified candidates.
  • Eligibility for seasonal bonuses.
  • Fully equipped company van and gas card.
  • Daily dispatch directly from home.
  • Paid port-to-port travel.
  • Tool allowance.
  • Paid training, certification support, and education reimbursement.
  • Multiple health plans, including a free employee-only option.
  • Dental and vision coverage starting after 30 days.
  • Free life insurance equal to the employee’s annual salary.
  • 401(k) with a 50% company match on the first 6%.
  • Optional supplemental life, disability, accident, and critical illness coverage.
  • Seven paid holidays and paid time off.
  • Discounts on travel, auto, dining, and other offerings.
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