Commercial Kitchen Refrigeration Technician

Nextech•Tyler, TX

About The Position

The Commercial Kitchen Refrigeration Technician installs, maintains, and repairs commercial kitchen refrigeration systems, including routine service, warranty work, and emergency repairs. Working under the guidance of the Area Service Manager (ASM), the technician ensures systems meet industry standards and prioritizes safety, customer satisfaction, and client comfort while delivering quality service with integrity. The role involves traveling to customer sites in an assigned service area, troubleshooting refrigeration systems, documenting service electronically, and coordinating with dispatchers. Technicians may be required to work nights, weekends, holidays, and overtime to meet emergency service needs. The position includes a company vehicle, paid port-to-port travel, a tool allowance, training and certification support, and education reimbursement.

Requirements

High school diploma or equivalent.
At least 2 years of recent Refrigeration Technician field experience.
Specific industry certification or license.
EPA Certification.
Valid driver’s license and clean driving record.
Excellent verbal and written communication and interpersonal skills.
In-depth knowledge of refrigeration, electrical, and mechanical systems.
Ability to read schematics and work plans and use diagnostic tools, refrigerant recovery equipment, and specialized instruments.
Strong problem-solving skills and attention to detail.
Advanced understanding of air conditioning, heating, and refrigeration principles.
Ability to work independently and as part of a team.
Dependability and consistency in delivering quality work.
Integrity, craftsmanship, enthusiasm, and a positive attitude.
Basic computer skills for communication and documentation using iPads and/or cell phones.
Willingness to work overtime, weekends, and holidays as required.
Ability to travel to assigned client sites.
Consistent commitment to high levels of customer service.
Ability to stand for extended periods, travel daily as needed, and lift up to 100 pounds.
Ability to climb regularly and to perform tasks involving standing, sitting, walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching.

Responsibilities

Provide high-quality customer service, technical work, and service quality.
Install, maintain, and repair standard commercial refrigeration equipment, including reach-in coolers and freezers, beverage dispensers, walk-in coolers and freezers, and rack units.
Diagnose and repair electronic, mechanical, and electrical components of commercial refrigeration systems.
Travel to job sites in the assigned service area and coordinate with dispatchers to maintain schedules and communicate delays to customers.
Work nights and weekends on a rotating basis to address emergency service needs.
Maintain the company vehicle in good working order, including cleaning and organizing it and washing it at least once per week.
Ensure appropriate stock, parts, tools, and safety equipment are available and document equipment details and photographs as needed.
Document services and parts provided to customers using company-provided cell phone and/or iPad applications.
Diagnose service issues, obtain replacement parts, calibrate systems to manufacturer specifications, and explain issues and recommended solutions to clients.
Participate in company-provided training and follow safety policies and procedures.
Identify and report potential additional business opportunities to management.
Follow environmental regulations and EPA guidelines for handling and disposing of refrigerants.
Perform other related duties as assigned.

Benefits

Sign-on bonus of up to $3,000 for qualified candidates.
Eligibility for seasonal bonuses.
Company vehicle and gas card.
Dispatch directly from home.
Paid port-to-port travel.
Tool allowance.
Paid training and certification support.
Education reimbursement.
Multiple health plans, including a free employee-only option.
Dental and vision coverage after 30 days.
Free life insurance equal to annual salary.
401(k) with a 50% company match on the first 6%.
Optional supplemental life, disability, accident, and critical illness coverage.
Seven paid holidays and paid time off.
Discounts on travel, auto, dining, and more.