Commercial Kitchen Refrigeration Technician

Nextech•Fort Worth, TX

About The Position

The Commercial Kitchen Refrigeration Technician installs, maintains, and repairs commercial kitchen refrigeration systems, including routine service, warranty work, and emergency repairs. Working under the guidance of the Area Service Manager (ASM), the technician ensures systems meet industry standards and provides safe, high-quality service focused on customer satisfaction. The role includes traveling to customer sites in an assigned service area, diagnosing and repairing refrigeration systems and their electronic, mechanical, and electrical components, and documenting services and parts electronically. Technicians are expected to maintain their company vehicle and equipment, follow safety and environmental requirements, and communicate clearly with customers, dispatchers, and management. The position may involve rotating night and weekend emergency coverage, as well as overtime, weekends, and holidays as required.

Requirements

High school diploma or equivalent.
At least 2 years of recent Refrigeration Technician field experience.
EPA Certification.
Specific industry certification or license.
Valid driver's license and clean driving record.
In-depth knowledge of refrigeration, electrical, and mechanical systems.
Proficiency in reading schematics and work plans and using diagnostic tools, refrigerant recovery equipment, and specialized instruments.
Advanced understanding of air conditioning, heating, and refrigeration principles.
Strong verbal and written communication and interpersonal skills.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Dependability and consistency in delivering quality work.
Integrity, craftsmanship, and a positive attitude.
Basic computer skills for communication and documentation using iPads and/or cell phones.
Willingness to work overtime, weekends, and holidays as required.
Ability to travel to assigned client sites.
Commitment to consistently delivering high levels of customer service.

Responsibilities

Provide high-quality customer service, technical work, and service quality.
Install, maintain, and repair commercial refrigeration units, including reach-in coolers and freezers, beverage dispensers, walk-in coolers and freezers, and rack units.
Diagnose and repair electronic, mechanical, and electrical components of commercial refrigeration systems.
Travel to job sites in the assigned service area and coordinate with dispatchers to maintain schedules and communicate delays to customers.
Work nights and weekends on a rotating basis to address emergency customer service needs.
Maintain the company vehicle in good working order, keep it clean and organized, and wash it at least once per week.
Maintain appropriate stock of parts, tools, and safety equipment, and record relevant equipment details as needed.
Document services and parts provided to customers using company-provided cell phone and/or iPad applications.
Diagnose service issues, obtain replacement parts, calibrate systems to manufacturer specifications, and explain issues and recommended solutions to clients.
Participate in company-provided training and follow safety policies and procedures.
Identify and report potential additional business opportunities to management.
Follow environmental regulations, including EPA guidelines for handling and disposing of refrigerants.
Perform other related duties as assigned.

Benefits

Sign-on bonus of up to $3,000 for qualified candidates.
Eligibility for seasonal bonuses.
Fully equipped company van and gas card.
Daily dispatch directly from home.
Paid port-to-port travel.
Tool allowance.
Paid training, certification support, and education reimbursement.
Multiple health plans, including a free employee-only option.
Dental and vision coverage starting after 30 days.
Free life insurance equal to annual salary.
401(k) with a 50% company match on the first 6%.
Optional supplemental life, disability, accident, and critical illness coverage.
Seven paid holidays and paid time off.
Discounts on travel, auto, dining, and other purchases.