Commercial Kitchen Equipment Technician

Nextech•Fort Myers, FL

About The Position

Nextech is hiring Commercial Kitchen Equipment Technicians to provide service solutions for commercial kitchen and food service equipment. Technicians work independently in the field with support from dispatch and other company teams, diagnosing, repairing, installing, and maintaining equipment, including refrigeration. The role involves customer interaction, electronic documentation, safety practices, equipment and vehicle upkeep, and participation in rotating on-call shifts. Technicians receive a company vehicle and are dispatched from home.

Requirements

  • Valid driver’s license with a clean driving record.
  • High school diploma or equivalent.
  • Strong mechanical, electrical, and troubleshooting abilities.
  • Ability to work independently and manage the workday effectively.
  • Comfort working overtime and participating in on-call rotations.
  • Strong communication and organizational skills.
  • Positive attitude, high energy, and commitment to craftsmanship.
  • Ability to handle the physical demands and field conditions of the role.
  • Ability to communicate effectively in spoken and written English for essential duties, including explaining service findings and updates, understanding and responding to job-related questions and safety instructions, reading technical information, and completing service records.
  • Ability to safely operate a company vehicle for extended periods.
  • Ability to lift up to 50 pounds and work with heavy equipment.
  • Ability to routinely climb ladders and access rooftops.
  • Ability to regularly use hand tools and electronic devices.
  • Ability to work in tight or elevated spaces, indoors and outdoors, and handle exposure to weather, electrical equipment, and commercial machinery.
  • Ability to wear protective equipment such as a helmet, goggles, and boots.
  • Ability to perform regular bending, kneeling, crouching, and reaching.

Nice To Haves

  • Industry certifications.

Responsibilities

  • Perform service, repair, installation, and maintenance on commercial kitchen equipment, including refrigeration.
  • Diagnose mechanical, electronic, and electrical issues and make repairs to manufacturer specifications.
  • Coordinate daily schedules with dispatch and professionally communicate delays or changes.
  • Manage accurate, detailed electronic work orders and documentation using a company-issued iPad.
  • Answer customer questions, identify additional service needs, and deliver an exceptional customer experience.
  • Participate in rotating on-call shifts for emergency service needs.
  • Maintain the company vehicle, tools, and inventory.
  • Attend ongoing technical training to stay current with industry advancements.
  • Report safety concerns and identify potential new business opportunities.
  • Support the team and contribute to a culture of service, excellence, and safety.
  • Communicate service needs, equipment issues, work status, and safety procedures to customers, dispatch, supervisors, and team members.
  • Read and interpret job-related technical instructions and safety information, and complete accurate service documentation.

Benefits

  • Sign-on bonus of up to $3,000 for qualified candidates.
  • Eligibility for seasonal bonuses.
  • Fully equipped company vehicle and gas card.
  • Daily dispatch directly from home.
  • Paid port-to-port travel.
  • Tool allowance.
  • Paid training, certification support, and education reimbursement.
  • Multiple health plans, including a free employee-only option.
  • Dental and vision coverage starting after 30 days.
  • Free life insurance equal to the employee’s annual salary.
  • 401(k) with a 50% company match on the first 6%.
  • Optional supplemental life, disability, accident, and critical illness coverage.
  • Seven paid holidays and paid time off.
  • Discounts on travel, auto, dining, and more.
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