Commercial Kitchen Equipment Service Technician - Hot Side

TriMark•Lewisville, TX

3d•Onsite

About The Position

TriMark USA is seeking a skilled, customer-focused Service Technician – Hot Side to diagnose, repair, and maintain commercial cooking equipment at customer facilities. The role supports equipment reliability, food safety, and operational continuity for restaurants, healthcare facilities, hospitality, education, and other foodservice operations. The ideal candidate is technically skilled, safety-driven, and experienced in servicing gas and electric hot-side equipment in high-volume commercial kitchens. This is a full-time, field-based position located in Lewisville, Texas. The Service Technician reports to the Service Manager and provides on-site customer support, explains repair findings and recommendations, completes service documentation, and coordinates with clients and internal dispatch teams.

Requirements

At least 1–2 years of experience servicing commercial hot-side cooking equipment.
Strong understanding of gas systems, electrical components, and mechanical systems.
Ability to read wiring diagrams and service manuals.
Valid driver’s license with a clean driving record.
Ability to lift 75+ pounds and work in confined or high-temperature environments.

Nice To Haves

CFESA certification.
Factory training on major hot-side manufacturers.
Basic refrigeration equipment knowledge.
Experience in foodservice, hospitality, or institutional environments.

Responsibilities

Troubleshoot and repair gas and electric cooking equipment, including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens.
Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools.
Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices.
Ensure work complies with manufacturer specifications and safety standards.
Perform routine preventative maintenance to extend equipment life and reduce downtime.
Calibrate temperature controls and test safety mechanisms.
Provide professional, on-site customer support.
Explain repair findings, recommendations, and preventative measures to customers.
Complete service documentation accurately and in a timely manner.
Maintain strong relationships with clients and internal dispatch teams.
Follow OSHA, local, and company safety standards.
Leave job sites clean and safe.

Benefits

Competitive compensation.
Portal-to-portal pay.
Overtime opportunities.
Company vehicle.
Company credit card for travel expenses.
Company cell phone.
Medical, dental, and vision benefits from Day One.
401(k) with company match.
Paid time off and holidays.
Ongoing technical training and certification support, including CFESP prep programs and hands-on manufacturer training.
Tuition reimbursement for additional certifications.
Career progression opportunities into Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles.