Commercial Installer lll

Engineering Excellence•Farmington, MI

21d

About The Position

The Commercial Installer III applies general knowledge to assist with moderately complex projects and assignments within the Installation family and works under general supervision. The role installs and starts up HVAC equipment and accessories, performs limited diagnostics as needed, and provides customer service while representing the company professionally. The installer is also responsible for equipment and vehicle care, paperwork, payment collection, inventory, and supporting supervisors with site planning, estimating, and quality audits. The position includes training other installers as assigned and carrying out the company’s health and safety requirements.

Requirements

Possess all valid licenses or certifications required by applicable governmental laws or regulations for the geographic work area.
EPA and safety certifications are required.
At least 4 years of experience.
High school diploma or GED.
Proficiency in the fundamentals and operation of heating, air conditioning, and ventilation equipment and related accessories.
Advanced skills installing heating, air conditioning, and ventilation equipment and related accessories.
Proficiency in ductwork and duct-fitting layout and installation requirements.
Advanced mechanical aptitude and ability to operate necessary tools and equipment.
Advanced skills reading wiring diagrams and troubleshooting electrical, refrigerant, and duct-system problems on HVAC equipment.
Ability to start up systems, balance airflow, and align belts and pulleys with little to no supervision.
Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
Ability to calculate building heat gain and loss using approved methods.
Effective communication skills to communicate with customers and resolve customer issues, complaints, or concerns.
Effective time-management and organizational skills.
Valid driver’s license with an acceptable driving record.
Availability for flexible hours and on-call shifts as needed.
Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces to access HVAC units; continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in varied environmental conditions, including hot, cold, indoor, outdoor, dry, humid, slippery, elevated, and congested conditions.
Ability to safely climb ladders rated for a 300-pound load while wearing a 30-pound tool belt.
Natural or corrected vision for close, distance, and peripheral vision with normal depth perception.
Ability to lift up to 75 pounds and lift and carry items weighing up to 50 pounds.

Responsibilities

Install HVAC equipment and accessories under the direction of the Field Supervisor or General Manager.
Install heating, air conditioning, ventilation, and refrigeration equipment and accessories according to company requirements and manufacturer specifications; perform limited diagnostics as needed.
Design, fabricate, and install ducts and duct fittings as required.
Perform start-ups on air conditioning and heating systems and other components.
Deliver excellent customer service and maintain high customer satisfaction.
Promote products and services, and communicate replacement-product sales leads to the Sales and Service Coordinator.
Deliver and remove equipment needed to complete installation work.
Use, maintain, and account for company property, vehicles, and tools appropriately.
Complete paperwork accurately, thoroughly, neatly, and promptly, and collect payment from customers.
Represent the company professionally, honestly, and ethically.
Keep the installation vehicle clean and neat inside and out.
Follow standard procedures, keep the company vehicle stocked, return defective warranty parts to the branch, and replenish vehicle stock as needed; complete material requisition forms and related administrative tasks as applicable.
Assist the Field Supervisor or General Manager with site supervision, planning, and estimating.
Assist with quality audits of selected installations to support performance, quality, and customer satisfaction.
Train other installers in technical skills and company procedures when assigned.
Report unsafe acts, conditions, hazards, policy or legislative violations, injuries, and incidents promptly to the direct supervisor or manager.
Correct substandard acts or conditions within the employee’s control and use and maintain prescribed personal protective equipment.
Follow company safety procedures, operate equipment as prescribed, participate in safety initiatives, and provide input on safety plans.
Avoid actions that could endanger others and work in compliance with applicable legislation.
Perform similar or other duties as needed or assigned.