Commercial Installer lll

Engineering Excellence National Account•Farmington, MI

20d

About The Position

The Commercial Installer III applies general knowledge to assist with moderately complex installation projects and assignments. The role works under general supervision and under the direction of a Field Supervisor or General Manager. The installer installs HVAC equipment and accessories according to company requirements and manufacturer specifications, performs limited diagnostics as needed, and supports project planning, quality audits, and training of other installers. The position also delivers customer service, promotes products and services, completes related paperwork, collects customer payments, and maintains company vehicles, tools, and installation stock. The role includes health and safety responsibilities: promptly reporting hazards, unsafe acts, policy or legislative violations, injuries, and incidents; correcting conditions within the employee’s control; using required personal protective equipment; following safety procedures; and participating in safety initiatives. The job may involve work in varied indoor and outdoor environments, including hot, cold, humid, slippery, elevated, and congested areas, and requires frequent movement and lifting.

Requirements

At least 4 years of experience.
High school diploma or GED.
Valid licensing or certifications required by applicable federal, state, provincial, or local laws for the work area.
EPA and safety certifications.
Proficiency in the operational functionality of heating, air conditioning, and ventilation equipment and related accessories.
Advanced installation skills for heating, air conditioning, and ventilation equipment and related accessories.
Proficiency in ductwork and duct-fitting layout and installation requirements.
Advanced mechanical aptitude and ability to operate necessary tools and equipment.
Ability to read wiring diagrams and troubleshoot electrical, refrigerant, and duct-system problems in HVAC equipment.
Ability to start up systems, balance airflow, and align belts and pulleys with little to no supervision.
Advanced ability to install electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
Ability to calculate building heat gain and loss using approved methods.
Effective communication skills to work with customers and resolve issues, complaints, or concerns.
Effective time-management and organizational skills.
Valid driver’s license with an acceptable driving record.
Availability to work flexible hours and on-call shifts as needed.
Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces.
Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in varied environmental conditions, including hot, cold, indoor, outdoor, dry, humid, slippery, elevated, and congested areas.
Ability to safely climb ladders rated for a 300-pound load while wearing a 30-pound tool belt.
Natural or corrected vision sufficient for close, distance, and peripheral vision with normal depth perception.
Ability to lift up to 75 pounds and lift and carry items weighing up to 50 pounds.

Responsibilities

Install heating, air conditioning, ventilation, and refrigeration equipment and accessories according to company requirements and manufacturer specifications.
Perform limited diagnostics as needed.
Design, fabricate, and install ducts and duct fittings as required.
Start up air conditioning and heating systems and other components.
Deliver excellent customer service, promote products and services, and maintain customer satisfaction.
Provide the Sales and Service Coordinator with details about replacement-product sales leads generated during customer service visits.
Deliver and remove equipment needed to complete installation work.
Properly use, maintain, and account for company property, vehicles, and tools.
Complete paperwork neatly, accurately, thoroughly, and on time; collect payment from customers.
Represent the company professionally, honestly, and ethically.
Keep the installation vehicle clean and maintain its stock; return defective warranty parts and replenish vehicle stock as needed.
Complete material requisition forms and related administrative activities as assigned.
Assist the Field Supervisor or General Manager with site supervision, planning, and estimating.
Assist with quality audits of selected installations.
Train other installers in technical skills and company procedures as assigned.
Report unsafe acts, conditions, hazards, policy or legislative violations, injuries, and incidents as required.
Correct substandard acts or conditions within the employee’s area of control and use required personal protective equipment.
Follow safety rules and procedures, operate devices and equipment as prescribed, and participate in safety initiatives.
Provide input on safety initiatives and plans to eliminate accident exposure.
Avoid actions that could endanger others and refrain from pranks, contests, or rough behavior.
Perform similar or other duties as needed or assigned.