Commercial HVAC Service Technician

AIR Control Concepts•Memphis, TN
•$38 - $45•Onsite

About The Position

Etairos, a member of the AIR Control Concepts family, offers a comprehensive suite of sales, service, and integration of equipment, components, and parts for commercial, institutional, and industrial HVAC applications. Representing over 30 manufacturers, Etairos provides clients with resources for all waterside, airside, and refrigeration components required for typical commercial and industrial buildings, supported by factory-trained service technicians. The company focuses on the entire owning experience of HVAC equipment, ensuring satisfaction from budgeting and design to installation, start-up, and preventive maintenance. Etairos is seeking an experienced Commercial HVAC Service Technician for a hands-on, field-based role. The technician will be responsible for diagnosing, troubleshooting, maintaining, and repairing commercial HVAC equipment to ensure safe and efficient operation. The ideal candidate enjoys problem-solving, takes pride in their work, is comfortable working independently, and provides excellent customer service. This role involves working with various commercial HVAC systems, including rooftop units, packaged equipment, and VRF systems.

Requirements

  • Experience servicing commercial rooftop units, packaged equipment, VRF systems, or similar HVAC equipment.
  • EPA Universal Certification required.
  • Ability to read and interpret wiring diagrams, electrical schematics, technical manuals, and equipment specifications.
  • Strong mechanical and electrical troubleshooting abilities.
  • Excellent problem-solving skills with the ability to work independently in the field.
  • Strong communication and customer service skills.
  • Valid driver's license with a clean driving record.
  • Ability to meet applicable background check and drug screening requirements.
  • Willingness to participate in an on-call rotation.

Nice To Haves

  • 5–7 years of commercial HVAC service experience preferred, with a strong background in troubleshooting, diagnostics, maintenance, and repairs.
  • Manufacturer-specific training or certifications preferred.

Responsibilities

  • Diagnose, troubleshoot, and repair mechanical, electrical, and control-related issues on commercial HVAC equipment.
  • Perform preventative maintenance, inspections, adjustments, and repairs to ensure equipment operates safely and efficiently.
  • Identify the root causes of equipment failures and recommend appropriate repairs or solutions.
  • Service a variety of commercial HVAC systems, including rooftop units, packaged systems, VRF systems, and related equipment.
  • Communicate with customers regarding equipment issues, recommended repairs, and service updates.
  • Complete service tickets, work orders, and equipment documentation accurately and in a timely manner.
  • Coordinate with dispatch, service management, and other technicians to ensure service calls are completed efficiently.
  • Maintain a clean, organized, and properly stocked service vehicle.
  • Follow all company, OSHA, and customer-site safety requirements.
  • Participate in an on-call rotation to provide emergency service support when needed.
  • Attend ongoing technical training to stay current with HVAC equipment, technologies, and industry practices.
  • Provide occasional guidance and support to less-experienced technicians.
  • Perform other service-related duties as assigned.
  • Additional duties may be assigned as needed to support business operations; however, such duties will be reasonable, job-related, and consistent with the scope, level, and classification of the position.

Benefits

  • Medical, dental, vision, and life insurance coverage
  • 401(k) retirement plan with company match
  • Short/long-term disability coverage
  • Paid time off (PTO)
  • Paid holidays
  • Employee assistance program (EAP)
  • Ongoing training opportunities
  • Support for continuing education
  • Potential company-provided tools, PPE, vehicle, phone, and uniforms
  • Employee referral bonus opportunities
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