Commercial Excellence Manager, BIOTRONIK NEURO
About The Position
BIOTRONIK is seeking a highly motivated Commercial Excellence Manager to advance commercial strategy, accelerate sales growth, and expand strategic account development. This national, quota-carrying sales position is responsible for revenue growth across a defined portfolio of high-priority strategic accounts in the United States. The manager works closely with Territory Managers and cross-functional stakeholders to identify opportunities, create and execute account growth strategies, and build sustainable customer relationships. The role combines customer engagement in the field, internal collaboration, and development of approaches to accelerate growth. It is remote out of Lake Oswego, Oregon, with travel to targeted markets, customer engagements, and key business meetings. The position reports to the Vice President of Sales.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field.
- At least 5 years of experience in medical device sales, commercial strategy, or sales leadership, preferably in neuromodulation.
- Proven success achieving quota and developing strategic accounts.
- Strong understanding of territory management, sales funnels, and performance metrics.
- Ability to influence and collaborate across teams to drive execution.
- Excellent communication and stakeholder management skills.
- Proficiency in Salesforce, Excel, and PowerPoint.
Nice To Haves
- Experience in neuromodulation, spine, or pain management.
- Background in sales training or sales enablement.
- Familiarity with remote monitoring and real-world data utilization.
Responsibilities
- Own and deliver a national revenue quota tied to a list of target accounts across the U.S.
- Identify, prioritize, and grow strategic accounts, focusing on high-potential trialing and implanting physicians.
- Collaborate with Territory Managers and Regional Sales Directors to execute territory strategies and build sustainable growth.
- Implement commercial initiatives in target markets, including Therapy Awareness Events, Quarterly Business Reviews, and Professional Education programs.
- Establish and scale anchor accounts in each target market, replicating best practices and successful models.
- Help Territory Managers overcome local barriers to adoption, conversion, and compliance.
- Support Territory Managers in achieving key commercial metrics, including Performance to Plan, Pipeline Management, Professional Education Utilization, Trial to Perm Ratio, and ASP adherence.
- Ensure execution of patient progress reviews, trial documentation standards, and post-trial follow-up protocols.
- Track and report progress against account-level objectives and contribute to forecasting and planning.
- Promote integration and utilization of available resources, including the portal, prior authorization, BioVantage, and Patient Progress Reports.
- Provide sales leadership with real-time insights on market dynamics, account opportunities, and risks.
- Collaborate with marketing, training, clinical, and operations teams to align resources with strategic account needs.
- Support quarterly business reviews with actionable recommendations informed by field execution and results.
- Use Salesforce CRM, Qlik, Excel, and real-world data platforms to guide strategy.
- Identify and drive development of tools that support objectives and growth.
- Maintain data accuracy and comply with regulatory and privacy standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
