Commercial Excellence & AI Analyst

Ametek, Inc.
•Remote

About The Position

The Commercial Excellence & AI Analyst is a strategic business partner who advances commercial performance through process optimization, business intelligence, and artificial intelligence. The role combines expertise in sales processes, CRM systems, analytics, and AI-driven automation to improve efficiency, forecasting accuracy, pipeline management, customer engagement, and commercial decision-making. The analyst evaluates and applies AI technologies and practical solutions to automate workflows, generate actionable insights, and improve productivity across sales, marketing, customer service, and business leadership teams. This is a remote role, and some travel may be required.

Requirements

  • Bachelor's degree in Business, Analytics, Data Science, Information Systems, Marketing, Engineering, Finance, or a related field.
  • At least 3 years of experience in commercial excellence, sales operations, business analytics, CRM administration, business intelligence, or related commercial functions.
  • Demonstrated expertise in commercial processes, including CRM management, forecasting, pipeline management, quoting, pricing, and sales performance measurement.
  • Advanced proficiency in Microsoft Power BI, Excel, Salesforce or an equivalent CRM, and reporting platforms.
  • Proven experience using AI technologies to improve business processes, automate workflows, generate insights, and increase organizational productivity.
  • Strong understanding of prompt engineering, AI-assisted research, automated reporting, workflow automation, and practical business applications of generative AI.
  • Experience translating complex business challenges into scalable, technology-enabled solutions.
  • Strong analytical, problem-solving, and project management capabilities.
  • Excellent communication skills and ability to influence stakeholders across multiple organizational levels.

Nice To Haves

  • Experience supporting instrumentation, industrial controls, heavy-duty vehicle, commercial vehicle, mobile machinery, construction, food equipment, or similar B2B industrial markets.
  • Proficiency with Oracle ERP software.
  • Salesforce Administrator certification or equivalent CRM administration experience.
  • Experience supporting long-cycle sales processes, OEM customers, custom-engineered solutions, forecasting, quoting, and cross-functional commercial execution.
  • Ability and willingness to use AI tools to improve productivity, decision-making, and work quality and reduce costs, including identifying appropriate AI use cases and critically evaluating AI-generated outputs.
  • Living in or near Aurora, Illinois; preferred but not required.
  • Excellent interpersonal, project management, communication, motivation, and analytical skills.
  • Strong attention to detail and demonstrated drive to create scalable processes and efficiencies.
  • Familiarity with common industry practices and ability to identify continuous-improvement opportunities in sales, reporting, forecasting, and order management processes.

Responsibilities

  • Analyze and optimize end-to-end commercial processes, including lead management, quoting, forecasting, opportunity management, pricing, and order conversion.
  • Identify inefficiencies in sales and commercial operations and develop scalable, technology-enabled solutions to improve productivity and business outcomes.
  • Serve as the business unit's subject matter expert on applying AI across commercial functions and drive adoption of AI tools and best practices.
  • Use AI technologies, including Microsoft Copilot and Claude, generative AI platforms, workflow automation tools, and advanced analytics solutions to automate reporting, streamline processes, and accelerate decision-making.
  • Design and implement AI-enabled workflows that reduce administrative workload and allow commercial teams to focus on revenue-generating activities.
  • Develop and maintain executive dashboards, scorecards, and analytical tools covering sales performance, forecast accuracy, pipeline quality, pricing effectiveness, customer trends, and profitability.
  • Use predictive analytics, AI-generated insights, and business intelligence tools to identify opportunities, risks, and growth trends.
  • Partner with commercial leadership to improve forecasting methodologies and forecast accuracy.
  • Drive CRM optimization, including process design, workflow automation, reporting enhancements, data quality initiatives, and user adoption strategies.
  • Evaluate emerging AI technologies and identify opportunities to improve efficiency, decision quality, and business performance.
  • Develop training materials and coach users on AI tools, data-driven decision-making, and commercial best practices.
  • Support customer segmentation, account prioritization, market analysis, win/loss assessments, and competitive intelligence through advanced analytics and AI-enabled insights.
  • Create automated reporting solutions that eliminate manual effort and improve organizational visibility.
  • Lead special projects focused on digital transformation, commercial excellence, and AI adoption.

Benefits

  • Competitive compensation
  • Holiday pay
  • Paid time off
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • 401(k) matching
  • Flexible spending accounts (FSAs)
  • Health savings account (HSA) with AMETEK contribution
  • Life insurance
  • Disability insurance
  • Family medical leave
  • Paid parental leave
  • Employee referral program
  • Tuition reimbursement program
  • Employee assistance program
  • Career advancement opportunities within the business unit and across AMETEK business entities
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