Commercial Equipment Technician (Beverage/Espresso)

PriorityOne Group • El Paso, TX

7d • Onsite

About The Position

The Commercial Equipment Technician repairs, maintains, installs, and refurbishes commercial beverage-related food service equipment, including coffee, tea, juice, and espresso machines. The role includes troubleshooting and resolving equipment problems at customer locations, documenting completed work on an iPad, and following established service schedules and company and factory standards. The company provides a van, service inventory, a work phone, and a tablet. Technicians are dispatched from home and may be assigned rotating on-call duties. The role may suit someone with mechanical training in areas such as automotive, plumbing, or electrical work who is looking for a career change.

Requirements

• At least 18 years of age.
• At least three years of related experience and/or training, or an equivalent combination of education and experience.
• Valid driver's license and a driving record that meets the company's safety standards.
• Satisfactory background check and drug screen.
• Ability to read and interpret business and technical materials and governmental regulations, write reports and business correspondence, and present information effectively.
• Ability to apply practical mathematical concepts, including fractions, percentages, ratios, and proportions.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in written, mathematical, or diagram form.
• Knowledge of the internet, smartphones, tablets, and Microsoft Word, Excel, Outlook, or similar programs.
• Comfort with or willingness to learn documentation of work on an iPad.
• Ability to meet the physical demands of the job, including occasional lifting or moving of up to 75 pounds.

Nice To Haves

• CFESA certifications.
• Journeyman licenses.
• Training certificates from manufacturers or service representatives.
• Mechanical training or experience in automotive, plumbing, or electrical work.

Responsibilities

• Repair, maintain, install, or refurbish equipment according to service schedules, company and factory standards, and acceptable time frames.
• Troubleshoot and resolve potential equipment problems at customer locations.
• Apply product knowledge and pursue additional training and education as appropriate.
• Accurately document completed work and submit work orders to office personnel according to company policy.
• Coordinate with management to ensure timely scheduling of work.
• Keep the service vehicle clean, perform preventive maintenance, and maintain a logbook of service and repairs.
• Keep the vehicle stocked with sufficient parts and tools.
• Build and maintain customer relationships to provide excellent service and support the company's image.
• Assist and instruct employees as needed.
• Train new employees on all aspects of the Field Service Technician position.
• Develop and implement quality-control training for Field Service Technician employees.
• Perform other related duties as assigned.

Benefits

• Typical pay range of $22.00–$28.00 per hour, based on experience and certifications.
• Generous Time Away Program (PTO).
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Town Shares Program, offering an opportunity to share in the company's long-term financial success.
• Paid training and career development opportunities.
• Company work vehicle, uniforms, company phone, and iPad.
• Rotating on-call paid portal-to-portal.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed