Commercial Equipment Technician (Beverage/Espresso)

PriorityOne Group•Denver, CO

About The Position

PriorityOne Group is seeking a Commercial Equipment Technician to repair, maintain, install, and refurbish commercial beverage-related food service equipment, including coffee, tea, juice, and espresso machines. Technicians receive a company van, service inventory, a work cell phone, and a tablet, and document their work using an iPad. The role may suit someone with mechanical training in areas such as automotive work, plumbing, or electrical work who is interested in a change. The typical pay range is $24.00–$31.00 per hour, based on experience and certifications. The position includes paid training and career development opportunities, a company work vehicle, uniforms, a company phone and iPad, dispatch from home, and rotating paid on-call time calculated portal-to-portal. PriorityOne Group is an equal opportunity employer committed to diversity and inclusion.

Requirements

At least three years of related experience and/or training, or an equivalent combination of education and experience.
Must be at least 18 years of age.
Valid driver’s license and a driving record that meets the company’s safety standards.
Satisfactory background check and drug screen.
Ability to read and interpret business and professional materials, technical procedures, and governmental regulations; write reports, correspondence, and procedure manuals; and present information and respond to questions.
Ability to apply mathematical concepts, including fractions, percentages, ratios, and proportions, to practical situations.
Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form.
Knowledge of the internet, smartphones, and tablets.
Knowledge of Microsoft Word, Excel, and Outlook or similar programs.
Comfort using or willingness to learn how to document work on an iPad.
Ability to perform the essential duties, with reasonable accommodations where applicable.

Nice To Haves

CFESA certifications.
Journeyman licenses.
Training certificates from manufacturers or service representatives.
Mechanical training in automotive work, plumbing, electrical work, or a related area.

Responsibilities

Repair, maintain, install, or refurbish equipment according to service schedules, company and factory standards, and acceptable time frames.
Troubleshoot and rectify potential problems at customer locations.
Apply product knowledge and pursue additional training and education as appropriate.
Legibly and accurately document completed work and submit work orders to office personnel according to company policy.
Work with management to ensure timely scheduling of work.
Keep the service vehicle clean, perform preventive maintenance, and maintain a logbook of routine vehicle service and repairs.
Keep the vehicle stocked with sufficient parts and tools.
Build and maintain customer relationships in the field to provide excellent customer service and enhance the company’s image.
Assist and instruct employees as needed.
Train new employees on all aspects of the Field Service Technician position.
Develop and implement quality-control training for Field Service Technician employees.
Perform other related duties as assigned.

Benefits

Generous Time Away Program (PTO).
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
401(k) with company match.
Town Shares Program, offering the opportunity to share in the company’s long-term financial success.
Paid training and career development opportunities.
Company work vehicle.
Uniforms.
Company phone and iPad.
Dispatch from home.
Rotating on-call time paid portal-to-portal.