Commercial Donations Coordinator

Thrift World • Omaha, NE

5d

About The Position

The Commercial Donations Coordinator develops relationships with businesses, contractors, designers, and other potential donors to secure new, used, surplus, and reclaimed items for resale in the organization’s stores. The position focuses on donor outreach, relationship building, donation tracking, and coordinating pickups. It also supports the Deconstruction Program by promoting the program, developing industry partnerships, and coordinating the collection of reusable materials.

The role combines office work and phone and email outreach with in-person visits to businesses and project sites and work within store locations. Travel between donor and store locations may be required. Weekend and holiday work may be required as needed. Other duties may be assigned.

Requirements

• Strong communication, customer service, and relationship-building skills.
• Comfort making cold calls, conducting outreach, and visiting potential donors.
• Strong organizational skills and attention to detail.
• Ability to manage multiple relationships and coordinate projects.
• Proficiency in email, spreadsheets, and Microsoft Office.
• Self-motivated and professional, with the ability to work independently and as part of a team.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to frequently bend, stoop, reach, twist, and lift items as needed.
• Ability to lift, carry, push, and pull merchandise up to 25 pounds.
• Ability to perform repetitive tasks, including sorting, stocking, organizing, and handling merchandise.
• Must follow all safety procedures and proper lifting techniques.

Nice To Haves

• Experience in sales, business development, account management, or commercial donations.
• Familiarity with contractors, construction materials, remodeling, or deconstruction.
• Experience coordinating pickups, deliveries, or inventory.

Responsibilities

• Identify and contact potential commercial donors through cold calls, emails, meetings, and in-person visits.
• Build and maintain relationships to generate new and recurring donations.
• Track donor contacts, donation commitments, and items received; maintain accurate records and send donation receipts and acknowledgments.
• Promote the Deconstruction Program to contractors, builders, designers, and property owners.
• Identify donation opportunities and build partnerships to recover reusable materials.
• Coordinate pickups with delivery teams and store locations, communicate donation details, and ensure items are delivered to the appropriate stores.
• Serve as a primary contact for commercial donors and program partners.
• Communicate updates, resolve scheduling issues, and identify ways to improve donation processes.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed