Volunteer & Donations Coordinator

International Rescue Committee•Oakland, CA

19h

About The Position

The Volunteer and Donations Coordinator serves as the community engagement focal point for the office, connecting community talents and resources with client needs and program compliance. The role coordinates volunteer and intern support, financial and in-kind donations, communications, and outreach. It recruits and supports volunteers and interns, develops service opportunities that support IRC programs, and oversees the procurement, management, and distribution of community donations. The coordinator supports the office’s messaging by creating branded visuals and content for Facebook, the website, and newsletters. The position also coordinates external community engagement events and supports corporate relations. It contributes to the Northern California Development and Fundraising strategy by strengthening partnerships, expanding donor and volunteer engagement, and supporting resource mobilization. The position is represented by the OPEIU union, is subject to a collective bargaining agreement, and has an end date of January 8, 2027. It reports to the Development Director and oversees volunteers and interns. The role is based in a standard office environment, with some evening and weekend hours required. Use of the employee’s own transportation within the service delivery area may be required; mileage reimbursement is available. Annual compensation is $75,369 to $78,866, with exact offers determined by work location, experience, and skills. IRC offers paid sick leave and holidays, paid time off, medical, dental and vision insurance, flexible spending accounts, a 403(b) retirement savings plan with employer match and an additional employer contribution, disability and life insurance, and an Employee Assistance Program.

Requirements

Undergraduate degree required; preferably in communications, nonprofit management, human resources, international development, or a relevant field.
At least 3 years of demonstrated success in community engagement.
Demonstrated experience in fundraising, sponsorship solicitation, or donor cultivation, with the ability to meet assigned fundraising goals, including annual targets of approximately $200,000 in new revenue and $125,000 in match support.
Excellent Microsoft Office skills and ability to learn new computer applications rapidly.
Deep understanding of program management and human resource management principles, and experience managing diverse teams.
Ability to work independently and contribute as a key team member.
Demonstrated ability to work and communicate effectively in a multicultural environment.
Flexibility and ability to handle pressure well.
Experience developing and providing orientations and trainings.
Strong organizational skills in a complex, multitasking environment, with ability to manage multiple projects and deadlines.
Excellent interpersonal communication skills and ability to communicate effectively and diplomatically with donors, volunteers, partner agencies, multicultural clients, and colleagues at all levels.
Fluent spoken and written English.
Valid driver’s license and legally required insurance; the position may require use of personal transportation within the service delivery area.

Responsibilities

Develop volunteer and intern recruitment strategies through partnerships with universities, faith-based groups, and community organizations.
Screen, orient, and match volunteers and interns with appropriate service opportunities.
Collaborate with staff to create and maintain current service descriptions for volunteer and internship roles.
Conduct onboarding orientations and assist new recruits with administrative needs.
Manage volunteer engagement in alignment with IRC program objectives and national guidelines.
Maintain accurate volunteer participation records, including hours in the Salesforce volunteer database, and ensure placement files are complete and properly documented.
Recognize and support volunteers and interns throughout their service, including through events and ongoing communication.
Implement the NorCal Volunteer and Intern Program and refine workflows to improve the volunteer experience.
Track, pursue, and report monthly on in-kind contributions with Operations Specialists.
Oversee storage, inventory, and distribution of in-kind donations across IRC locations with the Operations Specialist.
Develop and execute donation allocation strategies that support program needs and grant match requirements.
Coordinate donation allocation with staff managing match-generating programs.
Submit monthly Community In-Kind Reports tracking volunteer hours and the value of in-kind donations.
Integrate donation and volunteer activity tracking into Integra, including system development and adaptation.
Build partnerships with community members to secure donations and in-kind contributions.
Conduct outreach to community groups, faith-based organizations, and businesses to secure volunteers, contributions, and sponsorships.
Represent IRC at career fairs, fundraising events, and community outreach initiatives.
Plan and execute fundraising and outreach events in alignment with the NorCal Development Strategy.
Assist the NorCal Development Director with corporate engagement events and implementation of the local office’s Corporate Engagement Menu, and help ensure the office meets fundraising targets.
Manage office social media strategy, maintain regular and relevant content, and ensure compliance with grant requirements.
Maintain website content related to volunteer and internship opportunities, in-kind donations, and NorCal newsletter contributions.
Work with program managers and coordinators to assess volunteer and intern needs and develop recruitment strategies across relevant departments and programs.
Train and support staff in volunteer management best practices.
Lead Community Engagement efforts and participate in leadership team meetings.
Collaborate with the Director to provide insights on volunteer engagement and community outreach.
Participate in IRC Communities of Practice, networking events, and professional development opportunities.
Perform other related duties as assigned.

Benefits

10 paid sick leave days
10 U.S. holidays
20–25 days of paid time off based on role and tenure
Medical insurance starting at $163 per month
Dental insurance starting at $6.50 per month
Vision insurance starting at $5 per month
Flexible spending accounts for healthcare, dependent care, and commuter expenses
403(b) retirement savings plan with employer match and immediate vesting
Non-elective employer retirement contribution based on age and years of service, with 3-year vesting
Disability insurance
Life insurance
Employee Assistance Program offering confidential counseling and support services for employees and their families
Mileage reimbursement