Commercial Coordinator

ACV•Dallas, TX

2d•$20 - $23•Onsite

About The Position

ACV is a technology company that has revolutionized how dealers buy and sell cars online, transforming the automotive industry. ACV Auctions Inc. (ACV) has applied innovation and user-designed, data-driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company’s 401(k)

Requirements

Ability to read, write, speak and understand English.
Associate’s or Bachelor’s degree in Business, Marketing, or related field (or equivalent work experience).
Ability to read, write, speak and understand English
2+ years of experience in sales coordination, account management, or automotive operations preferred.
Strong understanding of auto remarketing processes and commercial vehicle lifecycle is a plus.
Excellent communication and interpersonal skills.
Valid driver’s license and clean driving record.
Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with inventory management or CRM systems is a plus.
Strong attention to detail and ability to multitask in a fast-paced environment.
Strong attention to detail and ability to multitask in a fast-paced environment.
Ability to stand, walk, and move around a vehicle lot.

Nice To Haves

experience with inventory management or CRM systems is a plus.
Strong understanding of auto remarketing processes and commercial vehicle lifecycle is a plus.

Responsibilities

Support commercial inventory flow and accuracy within the remarketing center.
Ensure timely and efficient processing of commercial vehicles.
Review vehicle condition reports and propose appropriate reconditioning recommendations to consignors to maximize sale value and vehicle readiness.
Act as the point of contact for commercial representatives regarding account-specific scorecards, performance metrics, and operational updates.
Build and maintain strong customer relationships.
Collaborate with the internal Commercial Operations team to deliver consistent, timely, and accurate reporting at the account level.
Address inquiries and provide insights on account performance.
Work closely with sales, operations, and recon departments to align on commercial account objectives and service levels.
Overseeing the operation/flow of vehicles from transport assignment, check-in to body, keys, mechanic and detail.
Monitor all Fleet Lease/commercial accounts and work with other auction manager/s to ensure compliance with client requirements and objectives, corporate requirements, and other directives.
Serve as the AutoIMS and commercial AMS expert for the location, working in both systems on a daily basis to keep both clients and internal partners informed.
Process and monitor all Fleet/Lease related transactions, such as charges, various sales and auction fees, funds distribution, of checks and wire transfers.
Monitor the progress of each vehicle throughout the entire auction process and frequently updating customers and other internal stakeholders.
Partner with operations to ensure completion of work on customers vehicle, including technician efficiency, parts ordering, and job completion times.
Monitors metrics on a frequent basis to assure achievement of departmental goals.
Other duties as assigned.

Benefits

Multiple medical plans including a high deductible, low cost health plan
Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off options, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
Employee Stock Purchase Program with additional opportunities to earn stock in the Company
Retirement planning through the Company’s 401(k)

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