Commercial Channel Manager (40591)
About The Position
Emser Tile LLC is seeking a Commercial Channel Manager to develop customer relationships and drive sales across in-store and online channels. This remote position reports to the corporate office in Los Angeles, California. The role focuses on building and managing omni-channel relationships with current and prospective customers, growing business in the DIY mass merchant category, and ensuring sales are profitable. The manager works with merchants and Emser colleagues across functions to develop marketing campaigns, manage promotional calendars, forecast inventory, and establish budgets. The role also reviews customer contracts and agreements with Legal and the VP of Omni Channel to protect Emser’s interests. Regular, predictable attendance is essential. The position is time-consuming and may require work beyond the end of a regular business day; the employee must manage time to meet business needs and follow company work hours, policies, procedures, and professional conduct rules. Other tasks may be assigned as necessary.
Requirements
- Successful history of driving sales through omni-channel channels.
- Business acumen, including understanding of margins and the fundamentals of a profit and loss statement.
- Experience motivating and developing sales.
- Ability to meet sales targets and goals.
- Familiarity with industry rules and regulations.
- Strong organizational skills.
- Results-driven and customer-focused approach.
- Strong leadership skills.
- Bachelor of Science in Business Administration or a related field.
- Regular, predictable attendance.
- Ability to manage time to meet business needs, including demands that may extend beyond a regular business day.
Nice To Haves
- Knowledge of the tile, flooring, or home improvement industry.
Responsibilities
- Create and own assigned omni-channel relationships with current and future customers.
- Develop strong relationships with merchants, both in stores and online, and drive Emser sales through those relationships.
- Manage promotional calendars across assigned customers to drive sales.
- Maintain working relationships with in-store and online merchants.
- Develop action plans with Emser merchants for creative marketing campaigns.
- Collaborate with Logistics and Operations to forecast and maintain inventory needed to support sales.
- Work with the VP of Omni Channel to create a budget intended to generate immediate market sales.
- Add new customers in the DIY mass merchant category to Emser’s portfolio.
- Use existing relationships to accelerate omni-channel business growth.
- Apply best-in-class practices to grow new, in-store, and online business.
- Drive sales at agreed-upon margins to ensure the omni-channel business is profitable.
- Review customer contracts and agreements with Legal and the VP of Omni Channel to protect Emser’s interests and ensure sales are profitable.
- Adhere to company work hours, policies, procedures, and rules governing professional staff behavior.
- Perform other tasks as required or assigned.
Benefits
- Healthcare coverage, including medical, prescription drug, vision, and dental care.
- 401(k) plan.
- Paid vacation time.
- Paid holidays.
- Paid volunteer time.
- Life insurance.
- AD&D insurance.
- Voluntary short- and long-term disability.
- Ongoing professional training and opportunities for internal advancement and mobility.
- Challenging and rewarding professional work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
