Commercial Billing Team Lead

Select Medical•Camp Hill, PA

3d•Onsite

About The Position

Support the daily activity and reporting of productivity and other key metrics for team members within assigned job function(s) in the Central Billing Office (CBO). The Billing Lead assures timely and accurate claim submission is being completed to appropriate parties to ensure the lowest possible days in accounts receivable, in a cost effective manner. They will coordinate the daily routines of the Patient Billing Representatives in multiple lines of business to ensure that all policies, procedures, and expectations are followed and maintained on a routine and consistent basis. They will identify and assist in the resolution of issues, while openly communicating with management to ensure all recommendations of potential solutions are explored and captured.

Requirements

High School Diploma or equivalent, with some college preferable.
Minimum of 1 year Select Medical billing and/or collecting experience
Some supervisory/leadership experience preferred
Excellent problem solving skills.
PC skills
Including but not limited to: Microsoft Office (Email, Excel, Word), Adobe
Ability to work with multiple programs simultaneously.
Project management skills.
Ability to work independent with minimal daily direction.
Excellent interpersonal and communication skills, including the ability to communicate complex issues clearly and concisely both verbally and in writing.
Experience implementing process and workflow enhancements.
Experience working with vender claim clearinghouse software

Responsibilities

Reporting Productivity and volume reporting of billing staff on a regular basis.
Perform Quality & Accuracy reviews of staff on a regular basis
Communicate trends and AR problems with CBO and Operations management.
Recognize and/or act upon billing issues inferred from reported data, management, or daily operations; and provide feedback to the appropriate company levels on resolution(s)
Be familiar with and follow specific billing and collection policies, procedures, and expectations to ensure defined expectations are met or exceeded.
Assist in updating procedures as needed.
Provide training for new staff and others as requested.
Assist staff with any questions, concerns or problems
Assist and support other departments and appropriate staff members as needed to successfully resolve patients account inquiries.
Encourage development of constructive work habits and attitudes within the department, including the importance of good relations with the hospitals, public and insurance carriers.
Support/maintain billing software routines.
Work with carriers and clearinghouses to increase number of claims sent electronically.
Identify common denial reasons and prepare/implement solutions to reduce.
Maintain quarterly goals of cash received in the 0-30 day bucket.
Maintain current, accurate follow up on all accounts zero to 30 days.
Performing other duties and projects as assigned.
Following all HIPAA requirements as defined by Compliance Department.
Support the mission and direction of Select Medical both within the Central Business Office and throughout the company.