Commercial Auto Underwriter I (12-month contract)

Heartland Mutual InsuranceWaterloo, ON

About The Position

At Heartland Mutual Insurance, we are a community rooted in Ontario and Nova Scotia, aiming to be the Best Mutual. The team challenges norms, thinks differently, and delivers with a personal touch. The culture values authenticity, embraces change, and empowers employees to make a meaningful impact daily by living values and putting people first. This role is for a 12-month contract position, filling an existing vacancy within the company. Heartland Mutual Insurance does not use artificial intelligence or automated decision-making tools in its hiring process, with all applications reviewed by the Talent Acquisition team to ensure fairness and transparency.

Requirements

  • Three years of experience in automobile underwriting.
  • High attention to detail.
  • A team player with great communication skills.
  • Experience using Microsoft Office Suite.
  • Experience providing exemplary customer service.
  • Sales oriented.
  • Post-secondary education working towards CIP designation.

Nice To Haves

  • Three years of experience as a commercial automobile underwriter and proficient in Microsoft Excel is an asset.
  • University degree and CIP designation or working towards it is preferred.

Responsibilities

  • Underwrite and service IRCA commercial/farm auto accounts.
  • Manage commercial/farm auto risk control procedures and objectives.
  • Participate in, or provide training and development initiatives to constantly enhance the quality of decision making.
  • Maintain accountability for the selection and rating of IRCA auto insurance transactions such as new business, endorsements, cancellations etc.
  • Working within the defined limits of authority, consistently provide high quality underwriting decisions.
  • Participate in the roll out of effective marketing and distribution initiatives. Work with management and other departments to effectively implement defined strategies for broker/agent development.

Benefits

  • A Supportive Team: We’re not just a workplace, we’re a community. We are small but mighty, we believe in the power of connection, purpose, and belonging.
  • Comprehensive Total Rewards: Enjoy a competitive compensation package made up of base salary and bonus, health and wellness benefits, pension plan, paid time off, and so much more.
  • Inclusive Culture: Work in an environment that embraces diversity, equity, inclusion and belonging.
  • Career Growth & Development: Take advantage of continuous learning opportunities and stretch assignments.
  • Make an Impact: Play a key role in helping customers navigate challenging situations with empathy and expertise.
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