Commercial Auto Bodily Injury Claims Specialist

FCIC•Bedford Park, IL

1d•Hybrid

About The Position

First Chicago Insurance Company is seeking an experienced Commercial Auto Bodily Injury Claims Specialist to investigate and settle automobile bodily injury claims. The position handles complex liability and casualty claims requiring additional investigation and verification, including claims involving severe injuries, extended disability, bodily injury, and coverage-related litigation. The role also addresses complex property damage and total loss claims and works toward prompt, courteous, and fair resolution of collision, comprehensive, rental, towing, and property damage claims while maintaining a reasonable expense factor. The company describes its culture as focused on employee growth, teamwork, support, and recognition of ideas and results.

Requirements

At least 5 years of previous commercial auto claims insurance experience.
Excellent analytical, organizational, interpersonal, and verbal, written, and telephone communication skills.
General working knowledge of insurance policies, claim file procedures, and state rules and regulations.
Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.

Nice To Haves

Litigation experience is preferred.

Responsibilities

Review assigned claim files and determine an appropriate course of action using technical knowledge and experience to support final loss disposition.
Investigate, evaluate, and settle total loss files for insureds and claimants.
Follow up to obtain properly signed titles and resolve salvage matters promptly.
Work with internal and external customers to develop evidence and establish facts on assigned claims.
Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including coverage, liability, status, and damages.
Organize, plan, and prioritize work to manage current assignments and conclude claims promptly.
Honor, decline, or negotiate first- and third-party liability claims after investigating and analyzing coverage, policy terms, damages, and liability.
Prepare and present claim evaluations for the appropriate settlement authority.
Notify the Underwriting Department of adverse information uncovered during investigations.
Conduct business with vendors while maintaining a reasonable expense factor and the company’s reputation for quality service.
Provide customer service to internal and external customers.
Handle other duties as assigned.