Commercial Auto Bodily Injury Claims Specialist

Warrior Insurance Network•Bedford Park, IL

About The Position

Warrior Insurance Network is seeking an experienced Commercial Auto Bodily Injury Claims Specialist to investigate and settle automobile bodily injury claims. The specialist handles complex liability and casualty claims, including severe injuries that may result in extended disability, and claims involving coverage-related litigation. The role also includes resolving coverage-related property damage and total-loss claims, as well as collision, comprehensive, rental, towing, and property damage claims, with prompt, courteous, and fair service while maintaining reasonable expenses. The position requires substantial commercial auto claims experience, particularly experience with nonstandard auto claims. The specialist works with internal and external customers to establish facts, evaluate coverage, liability, and damages, and reach claim dispositions. Warrior Insurance Network describes its employees as its biggest asset and emphasizes professional growth, teamwork, training, and recognition of ideas and results.

Requirements

  • At least 5 years of previous commercial auto claims insurance experience.
  • Excellent analytical, organizational, interpersonal, and verbal, written, and telephone communication skills.
  • General working knowledge of insurance policies, file procedures, and state rules and regulations.
  • Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.

Nice To Haves

  • Litigation experience.
  • Many years of auto claims experience, especially nonstandard auto experience.

Responsibilities

  • Review each assigned file and determine a course of action using technical knowledge and experience to support final disposition of the loss.
  • Investigate, evaluate, and settle total-loss files for insureds and claimants.
  • Follow up to obtain properly signed titles and resolve salvage matters in a timely manner.
  • Work with internal and external customers to develop evidence and establish facts on assigned claims.
  • Conduct thorough investigations and maintain accurate, relevant documentation of coverage, liability, status, and damages for each assigned claim.
  • Organize, plan, and prioritize work to manage current assignments and conclude claims promptly.
  • Honor, decline, or negotiate first- and third-party liability claims after investigating and analyzing coverage, policy terms, damages, and liability.
  • Prepare and present claim evaluations for the appropriate settlement authority.
  • Notify the Underwriting Department of adverse information uncovered during investigations.
  • Apply knowledge of unfair claim practices in states where the company does business.
  • Work with vendors in a way that maintains reasonable expenses and upholds the company's reputation for quality service.
  • Provide customer service to internal and external customers.
  • Perform other duties as assigned.

Benefits

  • Competitive salaries.
  • Flexible schedules.
  • Hybrid remote/in-office flexibility.
  • Training and development commitment and training programs.
  • Medical and dental benefits.
  • Telemedicine benefit.
  • 401(k) with a company match.
  • Paid time off and paid holidays.
  • Tuition reimbursement.
  • Wellness program.
  • Company-sponsored events.
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