Auto Bodily Injury Claims Specialist (Remote)

Selective Insurance Company of America•Branchville, SC

3d•Remote

About The Position

Selective is a midsized U.S. domestic property and casualty insurance company. This position directly handles non-litigated and lower-level litigated auto and/or general liability claims that do not involve major coverage issues. The specialist may also handle non-litigated UM/UIM claims. Duties include basic coverage analysis, investigation, evaluation, negotiation, and disposition of assigned claims, in accordance with company policies, procedures, delegated authority, and applicable legal and regulatory requirements. The ideal candidate will be located in the Northeast region of the United States. The role is described as remote. Selective offers a total rewards package with competitive base salary, incentive plan eligibility, and benefits intended to support employees and their families, financial goals, and work-life balance. The salary range is $83,000 to $108,000 per year; actual base salary depends on geographic location and other relevant factors.

Requirements

Effective verbal and written communication skills.
Strong time-management and organizational skills.
Negotiation and claim-disposition skills, with demonstrated problem-solving ability.
Strong judgment and decision-making skills.
Self-starter able to work independently.
Moderate proficiency with standard business-related software.

Nice To Haves

College degree preferred.
At least three years of claim-handling experience preferred.
Industry training or designations preferred.

Responsibilities

Investigate claim coverage and liability through telephone, automated correspondence, or personal contact with claimants, attorneys, insureds, witnesses, and other relevant parties; issue applicable coverage letters.
Evaluate assigned claims based on available information and the extent of loss, taking contributory or comparative negligence into consideration.
Assign medical or other experts and arrange medical examinations when necessary.
Process calls and correspondence from insureds, claimants, and agents concerning claims; interact with underwriters and agents on claim resolution.
Evaluate, negotiate, and resolve claims within delegated authority.
Handle general liability and auto liability files from start to finish; assign appropriate counsel when needed to defend a claim.
Maintain current and accurate claim-system records, including file status and the insured’s percentage of negligence for determining chargeability.
Receive and approve expenses related to claim investigation, processing, and handling.
Close claims by issuing payment or denial and securing appropriate releases; prepare check requisitions for loss and expense payments.
Explore contribution on assigned claims.
Prepare for and participate in claims review and settlement conferences.
Analyze litigation discovery materials, including depositions, expert reports, attorney evaluations, and medical reports, to evaluate loss and contributory or comparative negligence; assign experts and arrange medical examinations as needed.