Commercial Auto Bodily Injury Claims Specialist

First Chicago Insurance Company (FCIC)•Chicago, IL

9d•Hybrid

About The Position

First Chicago Insurance Company is seeking a Commercial Auto Bodily Injury Claims Specialist to investigate and settle automobile bodily injury claims. The role handles complex liability claims requiring additional investigation and verification, including casualty claims involving severe injuries, extended disability, bodily injury, or coverage-related litigation. It also involves resolving coverage-related property damage and total loss claims, along with collision, comprehensive, rental, towing, and property damage claims, in a prompt, courteous, and fair manner while maintaining reasonable expenses.

Requirements

At least 5 years of previous Commercial Auto Claims Insurance experience.
Excellent analytical, organizational, interpersonal, and verbal, written, and telephone communication skills.
General working knowledge of policies, file procedures, and state rules and regulations.
Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.

Nice To Haves

Litigation experience.

Responsibilities

Review each assigned file and determine an appropriate course of action using technical knowledge and experience to support final disposition.
Investigate, evaluate, and settle total loss files for insureds and claimants; follow up to obtain properly signed titles and resolve salvage promptly.
Work with internal and external customers to develop evidence and establish facts on assigned claims.
Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including coverage, liability, status, and damages.
Organize, plan, and prioritize work to manage assignments and conclude claims promptly.
Honor, decline, or negotiate first- and third-party liability claims after investigating coverage and policy terms and analyzing damages and liability.
Prepare and present claim evaluations for the appropriate settlement authority.
Notify the Underwriting Department of adverse information discovered during an investigation.
Conduct vendor business while maintaining reasonable expenses and upholding the company's reputation for quality service.
Provide customer service to internal and external customers.
Handle other duties as assigned.