Commercial Auto Bodily Injury Claims Specialist

Warrior Insurance Network•Chicago, IL

10d•Hybrid

About The Position

Warrior Insurance Network is seeking an experienced Commercial Auto Bodily Injury Claims Specialist to investigate and settle automobile bodily injury claims. The specialist handles complex liability and casualty claims requiring additional investigation and verification, including severe injuries, extended disability, bodily injury, and coverage-related litigation. The position also handles complex claims involving coverage-related property damage and total-loss matters, as well as collision, comprehensive, rental, towing, and property-damage claims, aiming for prompt, courteous, and fair resolution while maintaining reasonable expenses. The role requires substantial commercial auto claims experience, particularly with nonstandard auto claims. The specialist works with internal and external customers, evaluates coverage, liability, and damages, negotiates settlements, prepares claim evaluations for settlement authority, and maintains accurate claim documentation. Warrior Insurance Network describes its workplace as supportive of employee growth and teamwork.

Requirements

At least 5 years of previous commercial auto claims insurance experience.
Excellent analytical, organizational, interpersonal, and verbal, written, and telephone communication skills.
General working knowledge of policies, file procedures, and state rules and regulations.
Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.

Nice To Haves

Litigation experience.

Responsibilities

Review each assigned file and determine an appropriate course of action using technical knowledge and experience to support final disposition of the loss.
Investigate, evaluate, and settle total-loss files for insurers and claimants; follow up to obtain properly signed titles and resolve salvage matters promptly.
Work with internal and external customers to develop evidence and establish facts on assigned claims.
Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including applicable coverage, liability, status, and damages.
Organize, plan, and prioritize work to manage current assignments and conclude claims promptly.
Honor, decline, or negotiate first- and third-party liability claims after investigating and analyzing coverage, policy terms, damages, and liability.
Prepare and present claim evaluations for the appropriate settlement authority.
Notify the Underwriting Department of adverse information found during investigations.
Conduct business with vendors in a way that maintains reasonable expenses and supports the company’s reputation for quality service.
Provide customer service to internal and external customers.
Perform other duties as assigned.