Commercial Administrative Support Associate

Xeris Pharmaceuticals, Inc.•Chicago, IL

13d•$78,000 - $114,400•Onsite

About The Position

The Commercial Administrative Support Associate provides operational and administrative support to the organization’s Commercial teams and brands, helping teams focus on business objectives while ensuring accuracy and efficient processes. The role collaborates with Sales, Marketing, and other cross-functional teams; manages reporting, onboarding logistics, sales materials and demonstration inventory, calendars, purchase orders, meeting arrangements, and communications; and supports special projects for commercial and sales leadership. The position is based in Xeris’ Chicago office and requires five days per week onsite. The onsite requirement may change at management’s discretion. Periodic evening and weekend work and overnight travel may be required. The anticipated base salary range is $78,000–$114,400. Non-sales employees are eligible for an annual bonus, and employees may be eligible for equity or long-term incentive awards where applicable. The Company offers a benefits package that includes paid time off, health, vision, and dental insurance options, and 401(k) retirement benefits, subject to eligibility and applicable plan documents.

Requirements

At least 3 years of administrative experience in a professional, fast-paced environment.
High proficiency with Adobe and Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
Customer-service focus, attention to detail, and strong organizational skills.
Strong interpersonal skills and ability to work as a team player.
Excellent verbal and written communication skills.
Time-management skills.
Ability to work periodically in the evening and on weekends, as necessary.
Ability to travel overnight periodically.
Ability to work five days per week in Xeris’ Chicago office.

Nice To Haves

Bachelor’s degree preferred but not required; relevant professional experience may substitute for formal education.
Experience providing administrative support to senior leaders preferred.

Responsibilities

Create, maintain, and distribute recurring and ad hoc reports for Gvoke and Rare Brands, providing accurate and timely reporting to commercial leadership.
Provide administrative support for onboarding new hires and newly promoted employees across commercial brands, including coordinating collateral shipments, name tags, apparel, workspace preparation, and related activities.
Update and maintain rosters and distribution lists, tracking and recording new hires and job changes.
Manage Inside Sales collateral inventory across brands, including maintaining the collateral closet, coordinating replenishment and distribution, and removing and destroying expired materials.
Manage inventory and distribution of demo pens and other sales demonstration materials for Inside Sales and Field Sales teams.
Maintain the Master Sales Calendar across brands, accurately scheduling and communicating sales meetings, events, conferences, training activities, and key deadlines.
Process and coordinate purchase orders for sales-related goods and services in accordance with company procedures.
Coordinate administrative logistics with Office Services for brand and sales meetings, including reservations, food and beverage orders, deliveries, supplies, and related arrangements.
Prepare, update, and maintain new-hire, promotion, and performance slides for national sales calls and other sales team communications.
Serve as an administrative liaison among commercial and sales teams, corporate departments, vendors, and other business partners to coordinate requests, resolve issues, improve consistency, and ensure timely completion of administrative activities.
Support special projects and initiatives assigned by commercial and sales leadership, adapting to shifting priorities and new responsibilities.
Perform other related duties as needed to meet the ongoing needs of the organization.